Emma BoutiqueReviews of emma-boutique.com

False advertising, item description was cotton and linen blend. Received 100% polyester item. Requested return label and they said go ahead and return it at tour cost to CHINA.

After ordering a dress which was very poor quality and took ages to arrive I have tried to contact them to ask for details about how to return but they appear to be ghosting me. Wish I read these reviews before ordering. Do not order from them. They are scammers!

Will not help with returning my item. They have a Sheridan Wyoming address but insist I send item to a China address instead. The cost would be more than the item. Their 30day money back guarantee is useless. Do not purchase from them

I order two blouses that were advertised as cotton-poplin. I received two blouses that were polyester/spandex. When I send my complaint asking for a refund, they sent an email with the return information to China. I sent a total of 4 emails and all their responses were that I could return the blouses to China at my expense. I do not recommend anyone to buy from them.

This website is a scam, ordered 2 dresses advertised as linen/cotton and the dresses that came were polyester. They want the customer to return it to china but will not provide a return label. I really want to spend more of my money to return something that will never be acknowledged as received. Deceptive business bait and switch. DO NOT BUY. SCAMMERS

DO NOT BUY FROM THEM I tried to cancel my order 30 minutes after placing it (after looking at Trustpilot reviews- I could kick myself for not doing so before my purchase). I was told 3 days later it was processed and couldn’t be canceled. I actually received an email 3 days after that, saying the order was processed. I waited a few weeks for it to arrive from China. Shoes did not fit at all, even after ordering a size up. Quality was not worth the money spent. I emailed them, hoping for a return, to no response. Emailed again a week later, and got a return address to China, no labels to ship with. The customer service is lacking service. The company poses as a “mom and daughter” company, but I really doubt that after my interactions. I thought I was supporting a small boutique, only to find they have bad quality items and crappy customer service. I’m probably out my money. Save yours! Skip this company.

This is a total scam- the representation of a at sweater was different on Instagram and what actually came was a cheap nylon sweatshirt, returned item to China, first they were nice to respond and gave the address, but 1,2, 3 months later their response always was" We did not receive the item", so they never refunded my 60$ purchase- DO NOT BUY FROM THEM!!!!

I ordered what appeared to be a nice blazer and a pair of loafers. When they arrived, over a month later (from China even though the company says they are from California), they were of the cheapest quality and did not look anything like they did online. When I asked to return them, I was refused and was told this: "We understand your concerns regarding the items. Upon review, the products received match the items ordered and there are no defects or incorrect items identified. Differences in personal expectations or perception of quality do not qualify as a valid reason for return under our policy." So DO NOT ORDER FROM THIS COMPANY!!! SCAM and Crappy quality.