Martha
Terrible customer service
Services are fine but they are impossible to get in touch with for anything once you are a client — customer service, sales, anything. It's like they get you on board and then go out of their way to pretend you don't exist. It's almost comical the extent to which you're ignored when things go wrong. My banking has gone down twice in five years and both times I had to barrage them with messages and phone calls for days and days before anyone lifted a finger.




