Greg E.
Defective Products, Zero Customer Service
Warning: Unresponsive to warranty claims and poor product quality. My order had multiple defects including peeling emblems, mismatched contours, and multi-letter emblems shipped without the foam jig needed for proper installation. Despite reaching out over a dozen times in the past year, Tom & Daniel have failed to honor their warranty or resolve these issues. When I first contacted them, they claimed to be switching customer service platforms to a Gmail address. Even after resubmitting my complaint summary and original receipt to their new system, they've completely ignored my communications. Save yourself the frustration - if you experience problems, expect zero customer support.