Ryan F.
I gave one star because there was no…
I gave one star because there was no option to choose 0 stars. We submitted a ticket to get resolution to a major problem - only a fraction of people on our list were receiving our Emails. We received a reply, but when the correspondence continued, the Emails were sent to another person entirely, and the communication STOPPED. Our company never got resolution to our problems and was forced to find another service - which was far superior, and then Autopilot continued to charge us! And yes - even this autopay has yet to be resolved. Unskilled at what they do, poor communication, and unethical to boot.
Response from Email on AutopilotJul 14, 2022
Hi Ryan, would you please email me directly? Your situation doesn't sound familiar to me and it sounds like you might have my service confused with something else? (Considering I don't have autopay or recurring business, just for starters.) If not, I'd love the chance to remedy it. Thanks!