Absolutely dreadful. I cannot believe just how bad it is. A few actors running about with daft accents and even dafter scripts. So bad that we left after the 'train" experience. Certainly did not resemble a train, more like church pews. We purchased tickets when this was being sold as an experience with Elvis holograms. As we could not get a refund, our group of 6 decided that we would just have a giggle and make the best of the experience. It was actually so bad that we couldn't even giggle. I feel for anyone who has already purchased tickets, personally I would put it down to a bad experience and save your time and fare money. For anyone thinking of buying tickets... don't!
DW
Daniel W.
Balanced and honest view
So I am writing this review more for the benefit of the staff we met at the show than anything else. Pretty much everybody we met were trying their best to keep "the show must go on" front and centre....but you could see (and we spoke with a couple who agreed) that they felt as betrayed and let down by the organisers of this event as the majority of customers did. The actors and band were excellent, and if the show had been correctly marketed and sold then I think they would be looking at a lot more positive reviews for their creative efforts and talent. It's just not fair for an organiser to put people in this position and leave them to pick up the pieces and deal with the angry, and sometimes physically agressive mob that results.
We first booked tickets waaaay back when it was on sale, and at this point it was billed as a " hologramatic experience like no other" or words to that effect. Now I am not a huge Elvis fan but my 82 year old mother is and the thought of being able to see this was impossible for her to resist, so she asked me to book two VIP tickets (£180 each) and for me to take her down there which of course I was thrilled to be able to do.
First of all the event was delayed on a couple of occasions - these things happen of course- and during this time my mother became very ill, however thankfully she was still around and was really looking forward to the event finally happening in the summer of this year. I am not exaggerating to say that I think the fact she had this to look forward to actually really helped her through some really tough and dark times during 2024 and early 2025. Mum is still here I am pleased to say but remains really upset and annoyed at how she has been taken advantage of.
The main problem I have with the whole debacle is that it was NEVER made clear to us that anything had changed from the first ticket release and the point at which we paid for the VIP tickets. I have seen people suggesting that it was in fact stated but this is not my view on it, and if the organisers had decided to clearly point this out it would have meant people's expectations of what they had purchased would have been much more aligned to what was delivered this year. I can only assume that the organisers chose not to do this assuming that at this point a lot of people would have asked for their money back and the event would have either had to be cancelled altogether or would have had a large hole to fill.
When the event was delayed we were basically just asked to re-book for one of the future dates and nothing about any changes to the planned composition of the event was provided.
This decision is ultimately what has led to my mothers, my and an awful lot of other peoples anger at the way they have been misled and deceived.
Sadly I have little or no (actually none) faith in the legal or consumer protection system in this country being able to right this wrong. Unfortunately like with insurance claims and a lot of crime the victims are led a merry dance with almost zero chance of the perpetrators ever being held to account.
Would I (or my mother) have bought tickets to this event? Probably yes. Would she have paid £180 for VIP tickets. Probably not, as the value was justifiable only if the technology and promises had been upheld. I also agreed that the difference between VIP and standard did not warrant the additional cost of the higher tier tickets. Everyone is basically herded around together and you just get some separate seating areas in some locations and an extra drink or two inclusive.
All in all I think the organisers should be ashamed and if they had a moral compass would offer to do something about this..... but of course we all know this will never happen and I am sure they will be left in business to possibly carry out something similar again in the future. I for one will never visit anything else marketed by Layered Reality....or anything backed by Mr McGuinness and I would encourage anyone else to do the same.
To the actors and staff - I tip my hat to you. In the face of all of the above you kept smiling and made the best of it. I hope your future efforts receive the accolades and appreciation that you were robbed of at EE.
RP
Reg P.
Utter rubbish..
We bought tickets as soon as they came on sale advertising AI and hologram. As soon as we found out that they had changed the show, we tried for a refund was refused. They’ve have started changing their adverts to the immersive walk through with very little information about what to expect. I have never been so mis sold something so badly before. This is complete rubbish and we feel so ripped off especially with the VIP. DO NOT waste your money on this. Oh, there is an Elvis card board cut out that you can have a photo next to. 😡😡
TU
toolani U.
Even without hologram like everyone was…
Even without hologram like everyone was expecting this show is a failure. Mediocre from start to finish. I felt scammed like never before.
CU
customer
Complete piece of nonsense …
Attended this embarrassingly horrendous debacle yesterday with three friends, having booked months ago through a local coach company, when it was clearly advertised as featuring an Elvis hologram. Whilst on way to the venue, the coach driver gave out a typed A4 sheet explaining that it was not a concert and there would be no Elvis hologram as previously described. The walk from where the coach dropped us off to where the venue is was relatively long and difficult for people with mobility issues and was only three places to eat en route to the venue (Costa, Subway and Waterfront Restaurant which could not serve food in time before the “performance”). As you enter the venue you have to wait in a replica 60’s diner which serves only cheap anaemic hot dogs in stale buns with greasy, cold rubbery potato shavings or revolting looking nachos, all at grossly inflated prices. I left mine. We did not have time to finish our drinks (we were not allowed to take them with us) before being ushered into a room where we had to stand and suffer embarrassingly awful acting from four actors with a disjointed storyline about Elvis refusing to come out of his dressing room. Odd to say the least. Then ushered into a room that we had to pretend was a train and were sat on uncomfortable benches whilst train noises and bangs were played with a bit of dry ice thrown in for good measure. Same four actors bleating on in phoney accents, no sign of Elvis and nobody we spoke to could understand either what they were saying or what it was about. I actually dropped off on a number of occasions ( it was soooo boring). Then ushered into a ‘tropical bar’ for 20 mins where nothing happens apart from surly bar staff take ages to serve you grossly inflated priced drinks which you have no chance to drink as you are then ushered into the “68” special recreation which is a bizarre recreation with a film of Elvis that we have all seen many times on tv with three guys on stage taking the role of musicians “playing” along, but I, like others who have reviewed here and two national newspaper journalists are deeply sceptical that they were actually playing as the two guitarists had no amps connected to their guitars (the organisers probably thought that us oldies wouldn’t notice that!). Then ushered into the “after party” into another bar selling overpriced food and drink with a stage containing three mic stands, guitars and a drum kit. We waited for half an hour expecting to see live music but we had to leave at 1610 to endure the walk back to get the bus, so no live music for us! No sign of an Elvis to be seen. This whole sham has clearly been designed to to con people of a certain age out of their cash and I truly feel that the organisers need to search their conscience, close this whole sorry situation and offer refunds to those of us who have been duped out of our hard earned money. I for one will be seeking legal redress to obtain compensation as I booked on the original premise of seeing an Elvis hologram, not a confusing, amateur piece of confusing nonsense - it is simply not acceptable to change the goalposts after tickets have been sold.
MA
Mario
Very poor show
Very poor show, using Elvis legacy as a cash cow, Feel sorry for the actors who gave their all.
CC
cheryl C.
AVOID - not as advertised
I’m surprised EPE have worked in partnership with Layered Reality on this ‘immersive’ experience. The experience’ needs to close down and people refunded their money back. The unique selling point of Elvis AI and holographic performance did not happen.
The company that was hired for these effects, Technicolour, went into liquidation in February 2025 so Layered Reality knew well in advance that they would now not be able to deliver the performance and experience as originally announced and advertised. People have been mis-sold tickets.
AA
Anastasiya A.
Read this before you waste your money on these scammers.
As many people I come from a family of Elvis Presley fans and I am a big fan myself. I was not hoping for a complete hologram experience like many people who had assumed it could be like the Abba concert, but I was at least hoping to have a bit of fun listening to a good band and feeling the atmosphere of what this is experience was hoping to present. Unfortunately, NONE of this happened. We paid money for an experience that was to say the least, boring, disappointing and most of all, embarrassing. These people are using Elvis Presley to make money in the worst way possible. We literally sat there looking at pictures that we’ve all seen before and watching the same 4 actors play different roles. Even the band weren’t playing their instruments. It was a joke and doesn’t even deserve one star.