Cheryl D.
I was most disappointed
I was most disappointed I brought ticket in February 2025 .expecting to see AI and Hologram.. my ticket was for 16 August.. but on the 28th of July there was a family death . I tried to get a refund as I paid ticket insurance I thought it would be fine ,but I was refused a refund not once but twice. So I ended up going to the elvis evolution. And to say I was disappointed was an understatement. There was no AI and no Hologram. So as far as I'm concerned I've even miss sold a ticket because it was not what it said it was . I asked for a refund once again and was refused once again . I paid ticket protection so the first time I asked for refund I should of recived it . I just want you to know its not worth the money . It cost me £205 if I they had said there is no Hologram or AI back in February I would never of brought a ticket. People were rude , rushed you through so you missed the free drink you were ment to get . And in the next bar you never got a choice in cocktail as you free drink .it was what they wanted you to have . It was a blue drink with coconut wich I'm not aloud to have. Yet I never got offered another drink . So that was 2 of my free drinks I never got.


