ElsiuReviews of elsiu.com

This company claims that products are made in the USA. They are not, when you receive your order it clearly says on every item made in China. It took over a month to receive my order. Most of the items did not fit because the size chart is not accurate. The website clearly states easy return/ exchange. They will not let you exchange for a different style, only a different size. That does not help if the swimsuit is see through. They are not sending me the information I need to return the items I can not wear. This is a scam company claiming to be something they are not. Beware.

SCAMMERS! I can't believe I was suckered in. I bought on Facebook thinking it was legit. Swim suits were horrible, poor quality, don't look like the photo and they say items are returnable. But when you contact them to return for refund they try and bargain with you to give you discount if you keep the items! When I say NO after 5 emails offering me more and more money they finally say well that is the most we will give you "If you don't accept it, our return address is in Dubai, and it is not worth returning." BUYER BEWARE!

If this company is located in South Carolina and I live in North Carolina why is it taking so long to get my items???

I received no shipping information with my order confirmation email. After a month of several emails back and forth and never receiving a ship date, my order finally arrived. Most of the clothes either didn't fit or were not flattering on me. So I immediately requested a refund. Rather than tell me how to get a refund, they keep offering me money to keep the clothes, even though it's less than half of what I paid for them. It's maddening! Just tell me how to get a refund. That's all I want to know. While they claim to be ". . . based in the USA," and their ". . . products are all made and shipped from South Carolina," the package I received had a shipping label from JOE DOE out of ILLINOIS. Never mind that all of the bags the clothes were in have MADE IN CHINA on them. As of today, I am still waiting for someone to tell me how I can return the clothes for a full refund. I'm not going to take $80 or $120 for $250 worth of clothes that I cannot wear. I'm really hoping I do not have to take this up with PayPal to get it resolved, but it's looking like I will. Very frustrating, but I think that's what they're counting on. They want me to give in or give up, and most people probably do, so they win.

Do not shop here. I bought a swim suit which did not fit. They will not provide a refund authorization and try bargaining with me to keep the suit and credit me only $15, then $25. I keep refusing and asking for a full refund authorization and they have quit responding. I am going to have to contact my CC company and dispute the charge.

It has been over four weeks since placing my order. When I checked the tracking #, it said to check back next week!!? They say made in the U.S. Maybe I will have a swim suit next year.🙄

Please beware when ordering from this company that they are not in South Carolina they are in China. I am currently arguing with them that I need to return what I ordered because the sizes are very very small. My order was over $100 and they keep offering me $15 to keep the items (they have bumped it up to $30 today ).So far they have refused to give me a return address and I am assuming it’s because they are advertising that they are an American company when in fact, they are not. I’m going to give it a couple more days and then file a dispute with my credit card company.

Do Not Shop Here. The clothes are not from South Carolina as advertised. Nothing fit me, and they keep offering me a small settlement and keep the clothes. They stated they are in Dubai and not worth returning. I have filed a dispute with my American Express.