This site definitely has his ups and downs. However, I have to say that the customer service and the billing department are wonderful! It would be nice to see a faster way to get payouts, but once you get to learn their system and understand it, it becomes less frustrating. There are definitely opportunities to be successful on this site, but I would suggest when there is a payout happening that you can add to that payout with additional winnings without having to restart the timing process of the payout. Overall, it has been a good experience. And I cannot speak more highly of the billing department and customer service.
SA
Sebastian A.
Easy to use
Easy to use. Friendly staff
RI
Ricky
So far a 4star
So far a 4star, thats based on my usage so far.
Yes its taken them a couple weeks to verify my account. They didnt ask for anything special, just photoID, banking info & a quick security phone call (all forms are on there site, just fill out, save as pdf, sign & email back), a fairly simple process & the ID/banking process is fairly standard like most casinos.
I had a $35 free chip with a 35x WR, max cashout was $105, i beat it & got $104 won, i deposited via BTC as the minimum cashout is $150, only $20 of BTC as a deposit & i again won like $55 off that, after a few more spins im now at $150.06,
this is where my review temporarily pauses…im fully verified, i have $150 withdrawable, so i withdrew to my BTC wallet, that was 12hrs ago (its now 1:30am GMT on 10 feb 23)…
So yeah, ill update as soon as things change, wether i get a cashout or not….
Also slots are ok, standard rival type slots, i think most seasoned gamblers have come across them before, if you havent, try out intouch’s slots (dr slot, mr spin etc), in my opinion there the uk equivalent of rival, not the best by all means, but not the worst…
Afaik this isnt a UK licensed casino, but for a Curacao licensed casino, it seems legit enough so far, but then ive only put £17 in ($22) inc BTC fee. There are far scammier curacao casinos out there, eg luckywins.
Support seem ok & fairly helpful, i personally havent had any issues or rudeness, in fact they escalated my verification issues very fast, instead of a 3day wait, i was responded to within 24hrs, which i cant complain about.
But as we all know, if ya cant get the cash out, why put the cash in…??
Heres to hoping they do actually pay out, then i can update this review with good news, rather than bad.
Always though if youre unsure but want to try yourself, just keep the deposit to the minimum, at least then you dont lose a big chunk of cash for nothing…
I hope its legit enough & catch the review soon..
SD
Skippy D.
I signed up for El Royale pretty…
I signed up for El Royale pretty recently after seeing a slew of positive reviews from GamblingSites.com and the like.
I especially enjoyed how easy and quick it was to cash out here. I made my first deposit with Bitcoin, and I was able to cash out my winnings to my crypto wallet within 24 hours.
If you use their bonus codes, you gotta make sure you play through their listed wagering requirements. Depending on the bonus, you'll have to blow through your original deposit a certain number of times before you can actually cash out your winnings.
This is pretty par for the course no matter which online casino you choose, but some of these disgruntled reviewers didn't seem to get that through their heads.
Overall, I like this site. It's easy to make an account and start playing, and I've been able to win a few thousand dollars from their free spins alone.
I'll keep coming back, thanks!