Elova Jewelry Reviews | Read Customer Reviews of elovajewelry.com

Elova Jewelry Reviews | Read Customer Reviews of elovajewelry.com

Elova Jewelry reviews

Showing 89 reviews with 1 star · Clear filters

D. J. A.
Sep 23, 2026
I still haven’t received it
I still haven’t received it. The usps tracking says they are still waiting on it. Please help track this item. DJ Atchley
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Neda M.
Sep 23, 2026
Necklace without toggle clasp
You did very poorly. I received my pearls without toggle clasp. No quality control at your end. Thank you for refunding my money.
Response from Elova JewelryOct 2, 2026
Hi Neda, We're truly sorry for the manufacturing issue with the missing toggle clasp, that's not the quality we want for you. We're grateful we could get the refund processed for you. Again, we apologize for the trouble. 🤍 With love, Team ELOVA
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Deborah K.
Sep 22, 2026
I was extremely disappointed in the…
I was extremely disappointed in the quality of the pieces I purchased. The necklace earrings & bracelet are cheap.
Response from Elova JewelrySep 29, 2026
Hi Deborah, We're truly sorry for the disappointment. We've sent you an email, hoping there's still something we can do to help with this. We look forward to your reply. Again, we apologize. 🤍 With love, Team ELOVA
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Patricia L.
Sep 22, 2026
My necklace was broken and I had waited…
My necklace was broken and I had waited a while for it. You said you would send me a new one and I decided not to bother and you did return my money, but I did like the item. Unfortunately I know do not have the item.
Response from Elova JewelrySep 29, 2026
Hi Patricia, We're truly sorry the necklace arrived broken, this definitely isn't the kind of experience we want for you. We've sent you an email with a resolution, and we look forward to your reply there. Again, we apologize. 🤍 With love, Team ELOVA
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Timothy D.
Sep 22, 2026
I was very disappointed to find out…
I was very disappointed to find out that I could buy the same necklace through Walmart for over $40 less.
Response from Elova JewelrySep 29, 2026
Hi Timothy, Thank you so much for reaching out, and we want to reassure you, we don't sell on Walmart or any other third-party platforms, only through our own website. Whatever you're seeing there isn't from us, and we're not able to vouch for its authenticity or quality. With your purchase from our official store, you're also covered under our lifetime guarantee, something no other seller can offer. Thank you again, Timothy! 🤍 With love, Team ELOVA
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Elle
Sep 22, 2026
Necklace was too short
Necklace was too short, definitely not 50cm as advertised.
Response from Elova JewelrySep 29, 2026
Hi Eloise, We're truly sorry the necklace fell short for you. Our Nature Stone Necklace should measure 50cm from tip to tip. That said, we've sent you an email so we can assist you with this further, and we look forward to your reply. Again, we apologize. 🤍 With love, Team ELOVA
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Carol S.
Sep 22, 2026
The clasp is missing the “o” ring
The clasp is missing the “o” ring. Can’t connect it. My email doesn’t work so I was unable to contact you. No phone number. Very disappointed.
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Nancy
Sep 22, 2026
I never received the necklace!!!!!
I NEVER RECEIVED THE NECKLACE!!!
Response from Elova JewelrySep 29, 2026
Hi Nancy, We're truly sorry for what happened, this definitely isn't the kind of experience we want for you. Mix-ups like this can sometimes happen on the carrier's side, but we're glad we were able to get your refund processed in a timely manner based on our conversation with our support team. Again, we apologize for the trouble, Nancy. 🤍 With love, Team ELOVA
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