Ruthann O.
I purchased two necklaces for…
I purchased two necklaces for graduation gifts. One came with some imperfections when I reported it to ELOVA Customer Service they responded back to me within 24 hours. They were on it right away. They did everything they could to make me happy. Their jewelry is absolutely beautiful. I ordered two of the pearl crosses. They’re stunning. They have some weight. They certainly are not cheap looking. I think they’re even prettier in person. I wish I could include a picture, but I don’t see anywhere I can download it. I love to give jewelry as a gift this will be my new go to website for sure🤗
Response from Elova JewelryJun 15, 2026
Hi Ruthann, Wow, thank you so much for this wonderful review — it truly made our day! 💛 We're so happy you chose our pearl crosses as graduation gifts, and that they turned out even prettier in person. We put a lot of love into the quality and weight of our pieces, so hearing that means the world to us. We're also really glad our team could jump on the imperfection right away and make things right for you. It means so much that we'll be your go-to for gifting from now on — we can't wait to be part of your special moments. Welcome to the ELOVA family! With love, Nienke