Nancy S.
I had a problem that broke as soon as I…
I had a problem that broke as soon as I attempted to wear it the first time. This could happen with any product. I got a quick response regarding its replacement and a new necklace was shipped right away. I was very satisfied with their level of customer service.
Response from Elova JewelryOct 23, 2026
Hi Nancy, Thank you so much for your review and your understanding. We're so sorry your first necklace broke the first time you tried to wear it, and we're so glad we could respond quickly and ship your replacement right away. It means a lot to hear you were satisfied with our customer service. 💛 With love, Team ELOVA




