Shelly
The necklace is so short I can not even…
The necklace is so short I can not even wear it. What a waste of money! So disappointing. Not at all what was shown online.
Response from Elova JewelryMay 26, 2026
Hi Shelly, I'm so sorry to hear you're disappointed — that's never how we want anyone to feel, and I'd love to make this right for you. Our Turquoise Bead Pearl Necklace is 18 inches (about 45 cm), designed to sit right on the collarbone so it pairs beautifully with everything from a v-neck to a crew neck. The length is listed in the product description, but I completely understand that everyone has their own preference when it comes to fit. If it's not right for you, we'll absolutely take care of it — your happiness matters more to us than anything. I've just reached out to you personally by email so we can sort this out together and find a solution you're happy with. 🤍 Thank you for giving us the chance to make it right. With love, Nienke