Elova JewelryWe offer stylish and high-quality jewelry designed to complement every look. Our collection includes timeless and modern pieces, perfect for both everyday wear and special occasions. Each item is crafted with care to ensure beauty, comfort, and lasting quality. Our goal is to help you express your unique style with jewelry that feels personal and meaningful.
Elova Jewelry (elovajewelry.com) has 664 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 89 reviews with 1 star · Clear filters
Jeannie
Do not order from this company. What I ordered looks gold tone in the ad.But when you get it, it's very brassy looking. I have emailed customer service four times and I have yet to hear back about how to do a return to get a refund. Poor quality and customer service non existent.
Rebecca M.
I ordered a necklace in the early part of June and still have not received it.
Kathryn M.
I have not received the necklace yet! Have gotten many requests for giving a review. What’s going on?
Linda M.
The necklace was not 21 inches - too tight on my neck Like the necklace but cant wear. How can I return this to you. Can you email me a return label and give me credit on my charge card?
customer
The necklace was not 18”. I have to give it away? Very disappointed.
Chris
Barely had a bracelet 1 weekend its broken...just don't bother
Sandra S.
The center pearl is no larger than the 2 with the turquoise….i am so very disappointed!! It is no larger as it appears in your pictures? So very very disappointed!
Response from Elova JewelryJun 17, 2026
Hi Sandra, We’re so sorry to hear that you’re disappointed 🤍 That is absolutely not the experience we want for you. Because we use genuine freshwater pearls, each pearl is naturally unique, so the size, shape, and overall look can vary slightly from piece to piece. That said, we completely understand that you expected the center pearl to stand out more based on the photos. We’d really like to make this right for you. Please send us a message or email us at [email protected], and our team will be happy to help with a solution 🤍 Kind regards, Team ELOVA
Natalia G.
Very poor customer service. Order from May never arrived. Sign to bank for dispute.
Response from Elova JewelryJun 15, 2026
Hi Natalia, Thank you for your feedback, and we're so sorry your order didn't arrive as it should have — this isn't the experience we want for anyone. 💛 After looking into it, we found your package was lost in transit with the courier. We've already arranged for a brand-new necklace to be sent out to you right away, along with a little extra as a thank-you for your patience. We've reached out to you by email with all the details, and we'll personally make sure this is put right. If there's anything else you need in the meantime, please don't hesitate to reply to us at [email protected]. With love, Nienke
