ElonnashopReviews of elonnashop.com

I placed an order April 1, 2026 after I had my baby. I didn't realize I never received a confirmation email, and realized that my order never came however my credit card has been charged $220. I sent an email to the company, no response. I sent another email an and Instagram message, no response. Finally I received a response in a FB message only for them to respond "'so been 5 months?" And again no further contact. At this point, they have taken my $220 and have not provided me with my order to this day, 6 months later. I would highly recommend not purchasing from this company.

It was hard to find out how to return an item so I had to email customer service. They stated I would need to pay for shipping for refund. They offered 30% refund if I kept the item. When I went to UPS store they said it would be over $200 to ship to China (the dress cost $60). Basically, if you buy from them don't expect to return the item.

0 STARS! Buyer BEWARE! Company non-responsive with return policy until 15 day period has closed. Ignore earlier communication until deadline passes, then refuse return. Write own fake reviews (received email asking if I wrote it). Stole my money too! I am ensuring they are reported!

0 STARS! Buyer BEWARE! Company non-responsive with return policy until 15 day period has closed. Ignore earlier communication until deadline passes, then refuse return. Write own fake reviews (received email asking if I wrote it). Quality is crap. From company who ignored earlier communication and waited until return deadline to respond: The ordinary shipping you use is originally 15 working days to be delivered on that day, and it takes 5 working days to be delivered, so you should use expedited shipping, and it has already exceeded the 14-day after-sales time, and you can't pass the application for a return refund