Deborah M.
Where is my order???
Where is my order???
Ellie Belle – Designer Fashion, Beauty & Bespoke TailoringEllie Belle is a premier boutique based in Eden Prairie, Minnesota, offering a cselection of women’s and men’s designer fashion, beauty, and custom tailoring services. Our collection includes hand-selected pieces from leading European fashion houses, sourced with care and authenticity from trusted global partners.We specialize in private shopping experiences, expert bridal and formalwear alterations, and bespoke gown design, all delivered with one-on-one attention in our appointment-only boutique. From timeless silhouettes to statement styles, every detail at Ellie Belle is designed to make our clients feel seen, styled, and exceptional.We are committed to providing thoughtful service, authentic pieces, and a shopping experience you can trust. Visit our Eden Prairie boutique or shop online.
Ellie Belle (elliebelle.com) has 95 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Clothing & Underwear · Saint Paul, Minnesota
Excellent

Clothing & Underwear · North Mankato, Minnesota
Excellent

Clothing & Underwear · Eagan, Minnesota
Excellent

Clothing & Underwear · Saint Paul, Minnesota
Excellent
Showing 17 reviews with 1 star · Clear filters
Deborah M.
Where is my order???
kathleen A.
They sent me the wrong size Gucci Mule and still haven't sent a refund although I shipped them back same day.
Nicole B.
i was not told i would have to pay a 200 US Dollar tariff in order for DHL to deliver my order That was never disclosed at time of purchase and obviously increased the price of the purchase by 200 dollars !!!
Joe P.
product not accessible
Nancy J.
Didn’t get question answered - where is my package! I have a time crunch and frustrating not knowing
Response from Ellie BelleJul 1, 2025
Hi Nancy, Thank you for your feedback, and we're sorry to hear that your order didn’t arrive as quickly as expected. We understand how frustrating shipping delays can be. We’ve reviewed the tracking details. Unfortunately, it appears there was an unexpected delay with UPS in transit, which was beyond our control. That said, we’re actively monitoring the shipment and are happy to assist further in any way we can. According to the latest update, your package is scheduled to be delivered by Wednesday. Please don’t hesitate to reach out to our Client Services team directly with any questions you may have. Warm regards, The Ellie Belle Team [email protected]
Luda P.
I still haven’t received my order 2 weeks later or any updates on my order.
Response from Ellie BelleMar 12, 2025
Hi Luda, Your order was shipped via UPS, and we want to ensure you receive it as soon as possible. We have sent you an email with your tracking details and an update on your shipment. If you haven’t received it, please check your spam folder or reach out to us at [email protected] and we’ll be happy to assist you. Please let us know how we can assist you further. Best regards, Ellie Belle Customer Support
LE S.
I never received the items in my order, no shipping email or tracking information and never got a response from customer service when I reached out
i T.
Ordered a pair of boots 23rd Sept., but they were the wrong size. It cost £76 plus to return them and athough Ellie Belle received them on 10th October (UPS have a signed receipt) I have still not received my refund! I have had a couple of emails saying it is being actioned but still nothing. I'm still over £230 out of pocket. I have kept all copies of paperwork and emails to prove.
Response from Ellie BelleNov 15, 2024
Hi I Turner, Thank you for sharing your feedback. Our product descriptions state sizing. It appears you needed a UK size 5, but chose a US size 5. We offer free returns for all customers, including international orders, and recommend selecting this option at checkout to avoid return shipping fees. Your refund was processed and issued to your Visa card. If there’s anything further we can assist you with, please reach out. We’re here to help. Best regards, The Ellie Belle Team