ELITEWILL INC.Reviews of elitewill.com

Response from ELITEWILL INC.Dec 18, 2020

Dear elizabeth, We are so sorry about this. Due to the negligence of the customer service staff, the tracking number of your order was filled in incorrectly. We have changed it in time, and the status of your package shows that it has been delivered. Please check if you have received the package. If you have any questions, please feel free to contact us. Sincerely Elitewill Team elitewill.com

Response from ELITEWILL INC.Nov 30, 2020

Dear Tyler, We are so sorry for this. We tried our best to communicate with UPS, but now the delivery time is slow due to the spread of COVID-19 among some employees of UPS, we are really sorry for the bad shopping experience. We have changed the delivery company.Hope to prevent such incidents from happening. We aim to provide customers with satisfactory products and services. According to feedback from previous customers, the delivery time is very fast, which makes them satisfied. This time there has been a mistake, we will improve this aspect as soon as possible. We are sorry again for your unpleasant shopping experience. We will handle the return refund for you. The return fee is fully paid by us. Sincerely Elitewill Team elitewill.com