Sole T.
Ken started off amazing
Ken started off amazing. I was able to get 68k in funding from him. Here is the explanation behind the 2 stars, ken made a few terrible careless mistakes as an experienced person with this. The 2 bad calls caused me to lose 88k in funding to be exact. Ken stated that I was in the heath care field when I’m really in the sneaker industry. A rep from the bank called stating they had researched my website and my listed job industry did not match. Careless mistake and completely embarrassing when the bank called. The second careless mistake was made when Ken proceed a credit app 3 days before a card reported a significant decrease. Had he waited 3 days, I would have easily gotten 50k. This was something I pointed out and Ken assured me it wouldn’t be an issue and that we did not need to wait. Ken then made promises to reach out so we can explore more options, it’s a month later and still haven’t heard from Ken. I would trust someone that has a little more experience in this field. The potential is there but he isn’t intentional about his work and it shows. I really do appreciate the 68k, it helped out a great deal.
Response from Elite Pro AdvisorsSep 27, 2024
Dear Sole Touched, Thank you for your feedback. I regret that your experience did not meet your expectations. However, I want to clarify several points. First, your credit profile required additional optimization, which was evident during the funding process. Out of the 8 lenders we approached, 6 declined to extend credit, which is an unusually high number. Despite this, we secured $71,000 in total funding for you, not $68,000 as you mentioned. Additionally, we performed several pro-bono services for you, including credit disputes for inquiries—typically a paid service, which we provided at no cost. We also billed you based on the $68,000 figure, even though your total funding exceeded that amount. While I understand your frustration, I must stress that every decision was made with your best interest in mind, and the errors you reference were not made lightly. Ultimately, if you deem our organization and your business not a good fit, then we'll respect your decision. However, if you reconsider, then our team is standing by to assist! In the meantime, we wish you all the best in your business pursuits and we hope the funding we secured will help you reach your business goals. Best regards, Elite Pro Advisors