Elite Design AgencyReviews of elitedesignagency.com

Sarah Morgan was prompt and helpful in assisting me in my website.

Never completed the project! Will not return phone calls

Please do not use this company. They have loads of subsidiary companies all looking to take your money. I stupidly fell into the trap and I've now lost a considerable amount of money. They started the design of my website for my new business, and pressed me to approve the initial design. Little did I know, this was so they could move to the 'development stage' which to them constitutes as them fulfilling their agreement. Then comes the upselling. Dedicated server was needed and it HAD to be one of theirs which of course was really expensive. I proceeded on the bases that there would no NO additional costs to get the website fully functional, to which they agreed and asked me to screenshot the message as confirmation. A few weeks later, they told me they want another £845 for website protection (note: if I don't pay, Google will take it down, apparently). This then went down to £649 and then £499 just to get me to pay it. Sadly my new business doesn't have that kind of money left. They then told me that I cannot have any kind of refund on the web design and have to wait a year for any kind of refund on this 'spectacular' server I had to pay for. By which time I no doubt this company will be dissolved and be long gone or called something else. Please don't do it!

This seemed to start off good but within a few months, I found that I was doing more updates to the web page then they were. After sending them all the photos discerption, SQU ect, they put everything under the description and I had to go in and redo all of it. Dewayne Johnson was my rep. Before the site was completed now 4-5 months in they now wanted an additional 16K for SEO's since they do not tell you this before you start with them. I refused to pay it and they dropped the price to 12k, then 6k and all the way down to 3500 for just one year. Every time I would go on the mock site to add of see how it was going it would say account suspended.... They would re-do the password and say it was a technical error. None of the photos lined up with the other photos and honestly, It did not look like any website that they display on their site which sucks you in. I realized they were using word press which you can as well at a fraction of the price and with a few YouTube videos you can start your own website. Lets be real here it does take some time but they are not worth several thousand dollars in my experience. Luckly I did not listen to them and I used pay pall which they tell you not to do to pay them and after 6 months I disputed this with pay pal and received a full refund. If you do decide to try them out and maybe your experiance will be better they others make sure you pay with Pay Pal just incase they do not deliver what they say they will. Be aware they will want you to move over your domain name and when they have that, they can charge you want they want and if you don't pay, well you no longer have a website. Buyer beware.....

Thank you for helping get our website up. Special thanks to Sarah, for quick responses and accurate changes!

The final logo perfectly encapsulates my brand identity. Working with such a talented design team was an absolute pleasure.

I have a fantastic experience working with Sarah with the process of designing my website. She understands my brand identity and listens attentively. Always does her best to satisfy me.

These guys are awesome they are fantastic and very responsive. I recommend anyone to work with them.