EliquidstopReviews of eliquidstop.com

I dont know who is running this outfit, but their internal communications and customer relations are abysmal. I have been told for three months via endless weekly emails that they can’t facilitate my fortnightly subscription for Juul Pods due to lack of stock. Yet all my chosen pods appear for sale on their website. Instead of receiving the five percent discount for subscribing to a fortnightly delivery, I now either shop else where, or buy them on their site at full price. I have emailed every one of their ‘Customer Support’ categories for three months asking them to unsubscribe me and hence, to cease bombing my inbox with messages advising that they can’t fill my order, but no comprehension or response. It’s utterly baffling as to how they run their business, why they have opted out of facilitating my order and moreover, why they are so chaotic as to not acknowledge my endless requests via their customer service channels.

I placed a 77$ on Aug. 15. I bought extra to get the free Priority shipping. My initial delivery date was set for August 19. It didn't show. I emailed the shop to tell them on the 20th. They basically said take it up with the post office. That afternoon I filed a missing package report, and was given a case number, which I sent to them. It's now the 27th, still no package, I'm out $77, and I insisted that they either refund me or resend the order. "Arrive" traced the package to one (the first) stop, then nothing. It's been three correspondences I've heard back from them. I'll get this until Monday, (two weeks from the initial delivery date) and lodge a formal complaint with the Better Business Bureau.

Please do not let this site rip you off. Their juices are fake. Who knows what they put in them but they made my wife and I sick. Then we got stuck with a subscription that they make very hard to end. They don’t ever answer the phone and barely respond to emails. They send you in a never ending circle of nothing when you need their help. Fake product, fake site, not worth it. Pay the extra money and get your juice from an authorized dealer.

I would not recommend ordering from these people. Its been almost a month since I placed my order, they printed a shipping lable the day I ordered and everytime I ask customer service why they still have not sent my package out and they give me the same awnser thats its in pre transit but the post office still have not recieved my item. Now they are not answering my emails. I feel like I got screwed big time. Very disappointed!

I ordered 2 day shipping for a reason, not to have them send it out whenever they get to it. When i go to edit my order in my confirmation email the link says my order is not found. Not at all pleased with the shipping time after spending more money to have it shipped sooner.

If there was an option for less than 1 Star I’d select that. I ordered something in February and I still have not received the email to redeem it. I did get the confirmation email. I’ve talked to customer service multiple times and the answer I get is always the same. I would prefer a refund at this point but it also isn’t available. Work on that

This site is horrible. I ordered one Novo and you keep charging my account for six of them and I didn't authorize this.it makes me so upset and I am now over drawn in my bank account. So please don't order from this company.

My orders have been delayed for months