Elevate Holistics Medical Marijuana CardsReviews of elevate-holistics.com

Filling out the application and scheduling the appointment was easier this time compared to previous renewal. I gave 3/5 stars because the physician was lazy when filling out my form and didn't fill it out completely. (I say lazy because instead of filling out my address properly they just put whatever they wanted) Resulting in my application getting rejected, then my card expired because I had to wait twice as long to get my application approved. Customer service guy was great tho once I finally got my call to go through

Appt with dr was quick and she was very easy to talk to. Communication after with the staff was not great. They submitted my address incorrect. I caught it same day and they never resolved the issue. I paid for the service for them to submit and manage it so this really was a bummer. Even after reaching out again when it was approved, after saying they would contact omma to fix it, still no resolution or contact back to me. Luckily weeks later it finally got forwarded to my address.

I had paid for the bundle for Elevate to mail be a physical copy of my Medical card and after I had paid for everything my confirmation email stated that it is not their responsibility to send out physical cards and it was the patient who had to do it. I'd very much like a refund, but I almost expected to be taken advantage of.

I felt very rushed this year with my provider. There was NO time to ask questions or make comments. Provider interrupted me when I tried to ask something. This is my third year & the only time I experienced a problem. I was sent emails every single week telling me to renew my certification. It wasn't due until December, but I decided to get it done because emails were annoying. After the provider approved me, she said she'd send my recertification to the Commission in December, 2 months away. I was so confused & quite angry. Someone from customer service/Quality Assurance called me a few days later on the phone to explain why my recert had to wait 2 months. That brought my blood pressure back to normal, but why can't their computer systems avoid sending emails 2 months ahead of time?