Elevate Holistics Medical Marijuana CardsReviews of elevate-holistics.com

Response from Elevate Holistics Medical Marijuana CardsMar 16, 2026

Thank you for sharing your experience. We’re glad to hear your appointment itself was quick and smooth, but we appreciate you bringing the follow-up delay to our attention. Because the MMCC number was initially entered incorrectly, our team needed to verify the corrected number before submitting the recertification to ensure everything matched the state system. That said, we understand the process took longer than it should have after the correct number was provided, and we appreciate your patience while we worked through the verification. Your feedback is valuable and helps us continue improving our response times and communication so the process is as seamless as possible for our patients. Thank you for choosing Elevate Holistics, and we’re always here if you need assistance in the future.

Response from Elevate Holistics Medical Marijuana CardsMar 16, 2026

Thank you for sharing your thoughtful feedback. We truly appreciate patients taking the time to share their experience and suggestions. It looks like we completed your application within 24 hours but we understand that state approval can take several days. Please reach out if you have any additional questions! We are happy to clarify.

Response from Elevate Holistics Medical Marijuana CardsMar 11, 2026

Thank you for sharing your experience. We sincerely apologize for the inconvenience you encountered with the initial appointment times. That is certainly not the experience we want for our patients, and we appreciate your patience while our team worked to get things rescheduled. We’re very glad to hear that once you were able to connect with the provider, the process was easy and simple. Our goal is always to make the experience as smooth and convenient as possible. If you ever need assistance in the future, our support team is always here and happy to help. We truly appreciate you choosing Elevate Holistics.

Response from Elevate Holistics Medical Marijuana CardsFeb 4, 2026

Thank you for sharing this feedback, and we truly understand how stressful waiting can feel — especially when you’re dealing with anxiety. We’re sorry this part of the process has caused frustration. While provider approvals are completed quickly on our end, the timing for your state approval can vary. Please reach out to our support team if you have further questions— your peace of mind matters to us.

Response from Elevate Holistics Medical Marijuana CardsJan 12, 2026

Thank you so much for taking the time to share this — and we’re truly glad to hear that you found our team helpful and kind. That means a lot to us. We completely understand how frustrating unexpected fees can feel. To clarify, the additional charge you mentioned is a state-mandated fee required by the state— it goes directly to them and is separate from our telemedicine service. We make every effort to explain this during the booking process and in our confirmation emails so there are no surprises, but we know it can still feel frustrating when you get to the final step. We really appreciate you choosing us and are grateful for your understanding. If you ever have questions about fees or the process, our support team is always happy to walk you through it!

Response from Elevate Holistics Medical Marijuana CardsJan 12, 2026

Thank you for sharing your experience — we’re sorry this felt frustrating. To clarify, your total included $80 for your medical evaluation and $60 for our Full-Service (VIP) application support, which is an optional service that allows our team to assist with the state application. In your case, the documents that you sent us were unfortunately too blurry to be accepted by the state. It looks like you submitted your application on your own after receiving our message about needing new photos. We will refund your VIP FS payment but if the state rejects your application because the photos do not meet their requirements, please reach out to us. We are here to assist. Because we were unable to complete the full-service submission for you, we have issued a refund for the $60 Full-Service fee — you will only be charged for the medical evaluation you received.

Response from Elevate Holistics Medical Marijuana CardsJan 5, 2026

Thank you for taking the time to share your experience and for your patience. We apologize for the initial delay you encountered with your appointment. Because we serve patients in 18 different states, the system may show providers as “online,” even though not all providers are licensed in every state. This can sometimes make it appear that someone is immediately available when, in fact, the appropriate provider for a specific state is not yet connected. On holidays, live support availability may also be limited; however, our providers continue seeing patients as scheduled. We appreciate you logging back in through the patient portal, which allowed you to connect successfully. We also appreciate you bringing the appointment timing to our attention. While your provider was able to complete your visit and answer your questions, we understand that waiting can be frustrating and take feedback about start times seriously. Your feedback helps us continue improving communication and the overall patient experience. Thank you again, and we wish you a wonderful new year.

Response from Elevate Holistics Medical Marijuana CardsNov 6, 2025

Hi there, and thank you sincerely for taking the time to share this. We are truly grateful for your loyalty over the years, and we’re sorry that your experience this time fell short of the standard we hold ourselves to. Long wait times and lack of communication are not acceptable, and you were right to expect better — especially as a returning patient who already knows how smoothly this process should go. We’re glad our support team was able to step in quickly and connect you with a new provider who could take care of you, but the frustration you experienced before that shouldn’t have happened. As a thank you for your continued trust in us, and as an acknowledgment that we missed the mark here, we’ve issued a 50% refund back to your original payment method. You’ll see that reflected soon. If there’s ever anything you need, or if you run into questions with your state application, we’re always here to help. Thank you again for being with us — we appreciate you. — Elevate Holistics