customer
Your reps don't listen to what I tell…
Your reps don't listen to what I tell them. They are hard to understand and when spell something out or give info in a slow, clear manner, I still have to repeat myself. I repeatedly send the requested documents. I've sent the things you've requested four times, and every time, you have a problem with it. So, I have an appointment with a local place that's able to do that for me. Please withdraw my application, because you have wasted enough time and are clearly disorganized as hell. DO BETTER. There's absolutely no excuse for this.
Response from Elevate Holistics Medical Marijuana CardsOct 16, 2026
Thank you for sharing your experience. We understand how frustrating it must have been to repeat steps throughout the process. The updated login information was needed because the original credentials weren’t working, and our goal was to help complete your application while ensuring everything was in order for the best chance of approval. We’ve issued a refund for your Full Service and appreciate you sharing your concerns with us. We sincerely wish you the best moving forward.



