Elena Honch WeddingReviews of elenahonch.com

Elena Honch Wedding reviews

Showing 3 reviews with 1 star · Clear filters

Jossy
Aug 20, 2025
I never recieved the file after…
I never recieved the file after download. Please review and send it Thanks,
Response from Elena Honch WeddingAug 21, 2025
Dear Jossy, We are truly sorry to hear about your experience and sincerely regret that you were unable to access your digital product as expected. Thank you for letting us know! Unfortunately, we couldn’t locate your order under your name. To resolve this quickly, we kindly ask you to reach out to us at [email protected] As soon as we hear from you, we will promptly resend your file and ensure that everything works smoothly this time. At Elena Honch, we put our heart into creating products that bring joy and lasting memories, and we always strive to provide our customers with the best possible service. We truly value your trust and will do everything we can to make sure your experience with us is nothing less than excellent. Warm regards, Elena Honch Team
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Lu a H.
Nov 22, 2024
Disappointing Champagne Flutes and Cake Server Set…
My Champagne Flutes and Cake Server Set are beautiful, but, unlike the web site you can barely read or see the engraving. When I called customer service all she offered was - you ok’d the proof, we did it exactly like the proof. I told her repeatedly the wording was correct you just can’t read it or see it! I did the wrong thing and gave up. You just want everything perfect for your daughter’s wedding, this was just a disappointing result from a beautiful product. I would not recommend this company because what you see is NOT what you get and terrible customer service.
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lonna C.
Apr 13, 2023
The material is not metal at all, plastic
The material is not metal at all. We received plastic handles… very flimsy and the quality is nothing like what is shown in the pictures. Do not waste your money on plastic crap that is little better than dollar store quality.
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