ElegousReviews of elegous.com

Response from ElegousJun 18, 2025

Hello there, I'm truly sorry about the damaged brand box caused during shipping. Our support team has reached out to ensure you have a perfect shopping experience. We also take this feedback seriously and will work to improve our packaging process to better protect brand boxes in future shipments. Thank you so much for sharing this with us.

Response from ElegousMay 5, 2025

Hi Ms. Anita, Thank you so much for your kind words! We're thrilled to hear you love your new bag and had a great experience with our customer service. Can't wait to have you shop with us again soon! 💖

Response from ElegousMar 29, 2025

Thank you so much for your feedback! We're thrilled that you love your new bag. We’re always working to improve and enhance our service, and we hope to optimize delivery times for an even better shopping experience in the future. Looking forward to serving you again!

Response from ElegousMar 25, 2025

Hi dear, we’re truly sorry that one of the bags didn’t meet your expectations. We’ll take your feedback seriously and continue improving to ensure a better experience for you and all our customers. Thank you for giving us the opportunity to make things right!

Response from ElegousMar 14, 2025

Thank you so much for your feedback! We will continue to improve our service and product quality. If you need any further assistance, feel free to reach out anytime! 😊

Response from ElegousMar 13, 2025

Thank you so much for your feedback! We're so happy to hear that you love your LV bag! If you need any further assistance, please feel free to reach out via SMS or email. We’re always here to help. Your satisfaction means the world to us!

Response from ElegousJan 6, 2025

Thank you for supporting Elegous! I'm so glad to hear that you love your bag. Regarding bag care, we will send you detailed instructions via SMS to help you maintain its quality in the best way possible. I hope this helps!