Kathleen M.
I ordered my first bag and the zipper…
I ordered my first bag and the zipper on the inside doesn’t work properly. I reached out and they took wonderful care of me and I got a 2nd bag to replace the defected one. I absolutely love my purses and will order more.
Response from ElegousDec 25, 2025
Hi Ms. Kathleen, Thank you so much for leaving such a wonderful review. We’re truly happy we had the opportunity to fix the issue and deliver the most perfect bag possible to you. Enjoy your new bag, and please don’t hesitate to come back to Elegous whenever you need. Once again, thank you for choosing and trusting Elegous.



