Elegant EternityReviews of eleganteternity.com

I placed my order 10 days ago and have not received the bracelet it a shipping notice. When I call the number listed it is answered by a laws firm. Anyone know what is going on?

Although the item took much longer to receive and getting replies was a challenge. The item was indeed delivered and was beautiful. Smaller than expected but beautiful nonetheless.

I paid extra to receive my item earlier. I didn't receive it earlier and when I tried to get my money back, there was no response.

I ordered a bracelet and wanted it for a birthday gift. And I have never received it or any email with shipping info. I emailed thr company because it states you cant call customer service right now. Imagine that. Well noone has emailed me back. How sad that a company would pray on people who are trying to keep memories alive.

Scam! I ordered this as a gift for my friend and I never received it and the company doesn't want to resend me a new one or provide a refund so I lost $53.99. I placed my order on August 27th, my order image was accepted September 2nd, it shows delivered through USPS on September 15th. My first issue is that before I purchased, the website estimated delivery on "September 8th" in time for my gift. The item actually was never delivered and it shows delivery September 15th, that's 7 days past the original delivery day. Then when I contacted their customer care they redirected me to contact USPS, so I can get a "geo-location" of the mailbox it was delivered to. I let them know that my mail goes to a cluster maibox for all the home sin my HOA, so a geo -location wouldn't prove anything. They are not willing to give me a replacement or a refund, it is now September 19th, 23 days since I placed the order and they have not taken any responsibility to help me.

After SEVERAL attempts at communication w/this company, I received one response that said my order would be here btwn Jul 19-23, 25. And, of course, she blamed the postal service. I ordered a keychain and bracelet; spent close to $70! I so wish I'd read the reviews, bc most slam this company. I checked on my order 2day, and it said my items were "in the line for processing," which completely negates the July 23rd delivery date. And many reviews state this is not made in Washington state like they claim. I'll be making a complaint to the BBB, and my advice is to steer clear of this sham of a company.

I ordered a bracelet as a gift for someone. When it came it was too small. I reached out to see if there was anything that could be done. I was told it was being elevated to a manager. I got no response from a manager. I emailed. No response. I emailed another 4 or 5 times with no reply. Even if nothing could have been done to fix it would have been nice to get a response. I will not be ordering again even though the product was great the customer service was terrible.

HORRIBLE COMPANY!!! I do not recommend buying anything from here. I bought a necklace for a loved one who lost somebody and upon my purchase, the delivery date was stated as April 21st. The company told me that they would ship my item within 3-4 business days. After 6 business days, my order has yet to ship, and it is now the 21st, which is when I was supposed to receive my order. I try emailing the company and all they do is give me my tracking number and tell me to wait for updates. They are completely unprofessional, unreliable, and lie about delivery dates! If you order something from here, expect to never hear from them and for your item to take forever! Don’t trust what they tell you. I wish I would’ve never wasted my money. I have also read multiple other negative reviews with similar complaints. STAY AWAY!