Jon F.
I would give 0 stars if I could!
I would give 0 stars if I could! I ordered and realized it had picked up an old address. I tried to email, phone calls, online text, and chat and they never respond.
Response from ElecwishNov 9, 2022
Dear customer, thank you for your purchase and taking the time to write your review of our service. According to your review, we tried to find your contact history which was email, phone calls, online text and chat, but we cannot find any information or message that you contacted us before. If we received before, we would respond in time. So, there must be some misunderstand between us. We are terribly sorry to hear our information left on our website were defective and would like to know if we can help you solve your problem again or assist you with a refund. Customer reviews are important to us, and we value your response. All responses will be used to further improve the quality of our service and products. We have completed and updated our policies and contact information on our website. These days, we reply and respond to customers in 24 hours once we receive any information from email or live-chat. We have also deleted the wrong phone number showed on our website. Besides, the addresses we showed on our website have updated which are all our warehouses where customers could return product directly. Therefore, customers don't need to worry about your problem again. Please let us know how we may assist you to resolve the issue you have experienced. Sorry for the inconvenience, and thank you for giving us the opportunity to rectify the matter. Sincerely yours Elecwish Support Team