Larry
Great Customer Service
I was very happy with the expertise setting up my ability to take credit card payment. Their service was fast and accurate.
After 30 years in business, we have learned low rates and good customer service is the key to success. When it comes to high-risk credit card processing companies, Electronic Transfer Inc. has the experience you can rely on to handle your financials. We are a leading full service merchant credit card processing company that offers free account and virtual terminal set-up. We have partnered with leading technology and marketing companies so that we can keep our services easy to use, secure, and cutting edge. We will help you with accepting credit cards and increasing your sales to be competitive in today’s business world.
Electronic Transfer, Inc. (electronictransfer.com) has 123 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 118 reviews with 5 stars · Clear filters
Larry
I was very happy with the expertise setting up my ability to take credit card payment. Their service was fast and accurate.
Joe L.
Whole process was fast & went smoothly. Sarah was very professional and was always available to answer my questions.
Patty
I've had the pleasure of working with Electronic Transfer, Inc in setting up two of my businesses for accepting credit cards. The 1st experience was so easy, I worked with them again on setting up my other business, and that process was quick, thorough, and easy. I had a different processor in the past and it was pretty corporate. I really like that I can reach my personal reps easily should I need anything. I also like the flexibility and ease of use when processing payments from my clients. Mostly, I love what this company stands for and its conservative views. Their agents are top notch and all U.S.-based. Sara and Eric ROCK! I refer them whenever I have a chance and know they'll take care of whomever I send their way.
Norm G.
Joe did a great job handling charge backs that should not have occurred. He finally got them reversed. Thank you
Finn F.
From onboarding to support, Electronic Transfer has been a pleasure to do business with. I'm glad I found them and that we have mutual interest in having transactions go through correctly.
Sean J Armadillo Arms I.
Sarah and her team are the best... I couldn't be happier
FWDG
We have been with ETI for a couple years now, not only did they save us thousands each month from our old processor but the staff goes above and beyond to take care of us. Calls are answered instantly and the staff knows who I am when I call. I even had the owner answer the phone once because he didn't want the phone to go unanswered and everyone else was busy. Sarah, Joe, and Travis are the main ones I talk with but I have quite literally never had a bad experience with any of the crew. When their bank changed and tried to add on a fee, ETI stuck with our original contract and waived the fee because they believe in honoring their agreements. Most companies would have just sent over a new contract and said too bad it is what it is. Long story short- I can't say enough good about ETI and if you are on the fence, make the jump you won't regret it.
Kristie
I have contacted the staff SEVERAL times for issues I was having. It was NOT a problem with the product. They are all incredibly kind and helpful. Joe said "we're here to help and want want you to succeed". I believe them, they help me ever single time. I would recommend this company to everyone.
Response from Electronic Transfer, Inc.Dec 13, 2024
Thank you for the great review. We appreciate your business and want to see you succeed. Yours Truly, Mike Knudtson / President - Electronic Transfer, Inc.