ElectronicadventureReviews of electronicadventure.us

Beware! This company previously called Electronic Adventures and now New Remotes, Inc is a scam. You can't contact them if there's an issue with an order, like not receiving it. Emailing gets you an auto reply that doesn't address your issue. Calling gets you screamed at and hung up on.

I ordered a replacement remote for my RCA TV/DVD Combo. Electronic Adventure sent the same remote I received from Dan's Electronics. I inserted brand new batteries into both remotes, however, neither worked on my RCA TV or it's built-in DVD. Dan's Electronic sent a prepaid return shipping label and refunded the purchase price as well as the original shipping. Electronic Adventure insisted their remotes work and refused to send a prepaid shipping label or refund the original shipping charges. At least Dan's Electronics backs their products and provides much better customer service. I do NOT recommend anyone make purchases from Electronic Adventure.

i ordered a remote pictured on their website. the sent an after market product that we don't want. their facebook number is disconnected. their web page number is always busy.

They show the picture of your TV's original remote and then send you something different.

As many others have stated, this outfit is in the bait and switch business. The remote I ordered is not the remote shipped. Their response or excuse is that the remote ordered is obsolete and no longer available so they send something else. Now it might be ok if they said that on their web site but there is no mention on their web site or ordering procedure to indicate that. To all appearances one thinks they will receive what they ordered. In addition, their prices for the remotes and shipping is considerable higher that their competition. And I don't know what they use for shipping but it takes forever.

This company is a "bait and switch" expert! When you order an original manufacturer remote, which they list on their website as "in stock," they will send you a cheap, generic remote that may or may not work. Their website says "hassle free returns," this is a blatant lie. Please read BBB complaints to see how their "hassle free returns" work out.

Ordered a TV remote control and received the wrong control! Several attempts have been made to this company to contact them regarding this issue! HAVE NOT HEARD BACK FROM THEM AT ALL. Very frustrating. Do not order from them! Untrustworthy!!

Terrible experience with their remote controls. I ordered NS-RC07a-11 for my Insignia TV\video and they sent me a Sharp remote control. When I told them the Sharp did not work they told me the remote is guaranteed to work. After a few emails back and forth the issue was they sent the wrong order - remote control. Then they sent me a second remote that was suppose to work with my TV/Video unit and that did not work. I sent back the two remote controls and they are not crediting me the full amount (product and shipping). They said shipping and handling is not part of the refund. If they had sent the product that is still advertised on their website to begin with instead of two other duds then maybe this would have been a different story. End up buying a remote from Dan's Electronic which was the exact replacement for my unit. Not one advertised on the website and then sent two other non compatible remotes like Electronic Adventure. My purchase with them was an adventure. I am an actual purchaser from both companies and this has been my experience.