Locus
I wish I would have researched the…
I wish I would have researched the company a bit more before ordering. It is a scam. Filing a fraud claim for sure. DO NOT BUY FROM THIS COMPANY!
We curate the Best and quality e-bikes around the world for very decent prices, you can shop biked such as the Talaria xxx and surrons for very decent prices on our website.
Electricycleshop (electricycleshop.com) has 20 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Locus
I wish I would have researched the company a bit more before ordering. It is a scam. Filing a fraud claim for sure. DO NOT BUY FROM THIS COMPANY!
Dan
On the website (electricycleshop.com), two different phone numbers are listed. Google these numbers for yourself. One came back with fraudulent reviews from customers who were scammed, while the other was linked to China. Also try looking up their alleged warehouse address...Please check the Reddit forums before placing an order with this company! You will decide to take your hard-earned money elsewhere!!
Gary
At this point it appears this company is fake and doesn't actually deliver the bikes. Bought 2 bikes via wire transfer (will be filing a wire fraud case at this point). Numerous emails with Josh Ray promising delivery and apologizing for delays. Web site states a tracking number will be provided in 3-5 business days. We ordered over a month ago and have repeatedly simply asked for the number so we would know when the bikes would be delivered. No number has been provided. I have proof of order and saved every email. I would highly warn against ordering from them as they appear to be fake. If they actually provide us with a number or bikes I will remove this review. If it is up they are fraudulent.
Amanda C.
For those wondering if anyone has luck recovering money from these thieves, at least from my perspective, the answer is NO. Last I heard from them, right after Christmas (in spite of follow ups since, that have gone unanswered), their bank account was "locked" due to a fraud against their account which is why they hadn't refunded my money. "Josh" even went so far as to threaten me that once they accessed their account, they wouldn't refund my money (for the bike I never received) until I took down all my negative reviews. When I called him out on his threat, he backtracked in his messaging. However, it's been radio silence since then and absolutely no money received back. Any positive reviews on this site are fake. Take a look at the review from "Theo Berry" on 2/12...he states "From the moment I walked in, I was greeted with warmth and expertise." These guys are a (fake) online retailer. They don't have a physical shop, so no one is "walking in" anywhere. They need to up their fake reviews game, in addition to their decency (fat chance). If you look at the trend of the positive reviews, the timing is usually directly after receiving yet another 1-star review in an effort to keep their average rating to a reasonable level. If you feel the need to waste your money, please send it to me to recoup the $3K I lost to these guys - don't send it to them.
Troy T.
Complete scam scam scam scam scam. Do not buy from this company. You yourself can buy directly from China as they claim they do. There is no way in hell you get a brand new Surron X for $3,100 US and free shipping. These bikes are to big and heavy to even be considered for free shipping at that price. I don't have to attempt to lose money to know this is a scam. Now you can post 2 or 3 of your fake 5 star reviews to
Bridget B.
Complete scam. So elaborate to even send a fake tracking number from a company B Global Logistics, LLC. There are no live updates on shipping - the weight listed for the bike is 600 pounds! What a joke! These people should get a real job instead of being low lifes and scamming hardworking people of their money.DO NOT PURCHASE FROM THESE PEOPLE. Has anyone with this experience tried to get their funds back???
Information E.
No merchant account to protect you because they are not a real business. No Paypal account to protect you, because they are not a real business. They want your money direct from bank wire or Zelle. How convenient, take the money and run. They will not provide a real address, office number, nothing. The scammer operates on their mobile to chat with you, even at 3am in the morning in from any time zone. All their reviews are generic and fake. None of them actually talked about any specific to any order, nothing. All fake, AI generated.
Response from ElectricycleshopJan 23, 2024
First you attacked us by saying that we are a scam, why would we even bother replying you? My colleague explained to you why the merchant account wasn't up and running. We also have several people who handle our chats at several intervals so no clue why you're pissed. And even go as far as leaving a 1 star review of which you have not even shopped from us.
christopher B.
They are a scam. Notice how many awesome reviews they have in the past month? Go back further and there are a bunch of horrible reviews. I just finished fighting with my credit card company to get my money back. Like others, I paid for a bike and then they completely ghosted me. I kept all emails and communications from these dirt bags if someone thinks I'm lying. I am not. Tried to buy this bike for my step son and they screwed me over badly. Terrible experience. So not trust these people.
Response from ElectricycleshopJan 23, 2024
That's because they weren't patient enough for the bikes to arrive, sometimes we can't control the wait time for these bikes, also our supplier works with multiple buyers hence why it's a waiting game at times. I mean we have the cheapest offer on these Electric bikes and we for sure get them directly from China.