Electric Tobacconist® USA Reviews | Read Customer Reviews of electrictobacconist.com

Electric Tobacconist® USAReviews of electrictobacconist.com

3.9332 reviews
Smoking & Tobacco
Boulder, Colorado

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Electric Tobacconist® USA

About Electric Tobacconist® USA

The Electric Tobacconist first launched in the UK in 2013 and following on from our success across the Atlantic, the Electric Tobacconist USA was born in early 2015. Though we’re an American company through and through, our name pays homage to our British roots. The local tobacconist was traditionally the place where the community went to pick up their smoking supplies, discover the latest innovations in tobacco, and get expert advice and recommendations on what to buy. However, things have changed. People are moving away from traditional tobacco and are looking for an alternative. That’s where we come in. We’re a tobacconist for the 21st century. The Electric Tobacconist USA is your one-stop-shop for e-cigarette and vaping supplies, offering absolute convenience, an ever-evolving range of products, and a commitment to the customer that’s second to none.Our unwavering focus on customer satisfaction has made us one of the biggest online vape shops in the US, and we continue to adapt and grow to stay at the forefront of this fast-moving industry. Every time you visit our site, you’ll find something new and exciting, whether it be state-of-the-art vaping hardware or the hottest vape juice range in the US.

Electric Tobacconist® USA (electrictobacconist.com) has 332 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: electrictobacconist.com
Website: electrictobacconist.com
Category: Smoking & Tobacco
Location: Boulder, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 40% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Electric Tobacconist® USA reviews

Showing 211 reviews with 5 stars · Clear filters

Daniel J. C.
Feb 22, 2022
Quick response from the vs team..and…
Quick response from the call team..and quick follow up Excellent service to resolve my request
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Gwendolyn P.
Feb 19, 2022
Wanting Starter Kit to Sample Mistic E-cig...
Looking for a new E-cig after all the close downs. Would like to try the Mistic Line, but was looking for a starter kit.
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Gregory Michael O.
Feb 13, 2022
A great experience
A great experience, thank you very much. A very frustrating problem but customer is completely satisfied thanks again, Taryn. Greg Olear
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Linda J.
Feb 13, 2022
Awesome customer service
The attentiveness & care that customer service showed to resolve my issue was amazing. Travis & Britt were the best! My heartfelt gratitude to both of them.
Response from Electric Tobacconist® USAFeb 14, 2022
Hi Linda, thank you very much for your kind words! We are very happy that we were able to help in resolving the concern with your purchase. Our best wishes go out to you and your husband! I hope that you have a wonderful rest of your week - if you ever have any additional concerns that arise please do not hesitate to let us know!
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Happy C.
Feb 2, 2022
six star company
This is one of only a few 6 STAR’s company’s.That’s right , 6 stars. Outstanding customer service & support. The companies that offer this type of service are rare. Can only offer that to do business with Electric Tobacconist with be a fantastic experience.Had a shipping problem and they were there to immediately correct and follow up. 200 % satisfied.👍
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DEB
Jan 29, 2022
Electric Tobacconist is a great…
Electric Tobacconist is a great company, and I will not shop elsewhere for my vape supplies.
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Catherine
May 14, 2021
I asked a question regarding vype cartridges, about what mix the…
I asked a question about what mix the vape juice, was it 50/50 or 70/30 . I received a quick reply saying they were not actually told this information, but on experience thought it was 50/50 or a 60/40 mix. This answer helped me reach my decision as I was actually looking for a 70/30 mix . I appreciated their honesty and speed in replying to me. If they ever sell the 70/30 I will be back to use them. Highly recommend their customer services 😁
Response from Electric Tobacconist® USAMay 18, 2021
Hi Catherine, Glad we could help. Thanks for the 5 Stars! Louis ET Team
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Cristi B.
Dec 12, 2020
Absolutely great company in every way …
All of my orders have arrived on time or way before the delivery date. Every order has been exactly what I wanted and even if I ordered the wrong thing I contacted them and they immediately got back to me and cancelled the order. Great customer service. Love this company.
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