Quin A.
Purchased a phone and never received phone or refund.
Purchased a phone and got an email 4 days later saying out of stock. Requested a refund and got ghosted right after that. They made a fake refund receipt and never received a refund. Do not buy from this place. My order number was #EcANydxU. Paid money for items that I never received. This whole thing is giving scam.
Response from ElecricsApr 13, 2026
Hi Quin, We’ve seen your multiple reviews regarding this matter and we genuinely want to help get this resolved for you. We previously asked for a screenshot or photo of your receipt or proof of purchase so we can verify the order and check the refund status. While an order number was mentioned in your latest review, we’re still unable to locate a matching transaction without supporting documentation. To move this forward, please provide a valid receipt, confirmation email, or proof of payment. Once we have that, we’ll immediately investigate and take the appropriate steps to resolve this. We take situations like this seriously and understand how frustrating this must feel, our goal is to get you clear answers and a proper resolution as quickly as possible. You can reply here, email us at [email protected] ,or call us during business hours at 617-982-2325. We’re here to help and will do everything we can once we have the details. Thank you, Elecrics Support Team