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Elecology (elecology.com) has 189 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Vehicle Repair & Fuel · Colorado Springs, Colorado
Excellent
Vehicle Repair & Fuel · Indianapolis, Indiana
Excellent
Vehicle Repair & Fuel · Lakewood, Colorado
Excellent
Vehicle Repair & Fuel · Stratford, New Jersey
Excellent
Showing 180 reviews with 5 stars · Clear filters
AM
Excellent customer service throughout, answered our questions promptly prior to installation. Kelvin our engineer was highly professional, tidy and spent time with us to ensure our kit was working well and we understood basic functions.
Greg
Very efficient service, right from initial enquiry through to installation. Engineers did a great job, answered all my questions and helped me get setup with the newly installed wall charger. Would definitely use again.
Alan L.
Excellent installation - they communicated clearly and openly prior to the installation, and the installer on the day was very knowledgeable and helpful.
Sumitra S.
Excellent company easy to deal with and professional Sam gave me couple of dates for installation and communication through emails was fast and efficient he got the charger and so it was hassle free On the day the installation was problem free - the engineer David was at my house very early, he explained the few choices I needed to make and then got on with it swiftly and showed me how everything works when it was complete.
Terry C.
Ohme made the mistake not electrical contractorso shall put a review against them
Response from ElecologyOct 13, 2023
Hi Terry, I truly understand your frustration. You purchased the charging point and installation directly from the manufacturer. We diligently ordered your charger well in advance, but unfortunately, it wasn't delivered to us on time. Despite this, we didn't want to miss your installation appointment, so we came prepared with a 5m backup charger from our own stock. Regrettably, it didn't fit your needs. We completed as much of the installation as possible and promised to return once the correct 8m charger arrives (date agreed and book). It's important to mention that we won't receive payment for the return visit, even though the incorrect cable length was beyond our control. Thank you for your understanding and patience. We're just as annoyed by the situation and are committed to making it right for you. Warm regards,
London R.
We found our EV installation to be very smooth. Luke arrived on the day with another team member and worked efficiently and respectfully. There was good communication throughout and the team cleared up after the work. Booking and payment with Sam very easy and timely. All in all would recommend without hesitation.
Brendan R.
I found Elecology easy to deal with and professional throughout. They gave me some advice about selecting the right charger for my needs and answered the few questions I had. On the day the installation was problem free - the engineer was at my house very early, he explained the few choices I needed to make and then got on with it swiftly and showed me how everything works when it was complete. p.s. in May 2024 I had a problem with the power supply to the charger (the RBCO if you want to know) and Elecology were quick to get an engineer round and sort it out, so again good, efficient service.
O S.
Brilliant service from Elecology. Luke was very professional, punctual, did an amazing job installing and then explaining the EV charging he installed for us. Communication with Sam was excellent - very quick to reply, and very helpful. Would definitely recommend them and use them again.