Kelly R.
I think this is a fake organization
I think this is a fake organization. I’ve been trying to connect with volunteers and no one I’ve reached out to has been a current volunteer. So I’m thinking this organization was real at one point and is now abandoned. I’ve been donating monthly and I’ve asked them to stop my auto-donation. I received a rude email in response. Because Elder helpers has responded to my review, I would like to add the exact email I sent to them and their exact reply: Sent on July 16, 2025 I started an auto donation months ago at $50 a month. I thought your organization was going to be super helpful for my mom. So far I have had zero luck with anyone volunteering providing any help for my mom. I would like to stop my recurring donation. I reached out asking for this months ago, and I've tried to call your phone number which is no longer in service. This is feeling like a fraudulent organization. Thanks, Kelly The reply I received: On Fri, Jul 25, 2025 at 12:09 help at elderhelpers wrote: It's probably something about your attitude from reading your email it sounds extremely insulting. Can someone else in your family use our service... we have the most volunteers in the industry.
Response from ElderHelpers.orgDec 6, 2025
We encourage people likely to go completely crazy and write us theses about 10 dollars to participate in the activities of other nonprofits, if this is not you please ignore these reviews. 1. "Trust" Pilot does NOT verify that people leaving reviews are genuine customers. So our competition can trash us all they want. We are a small nonprofit with no means to file lawsuits. For a serious assessment of the quality of our service check our hundreds of positive reviews on Sitejabber. 2. To cancel, send an email to [email protected] and keep in mind that we are a small charity, not a fast food chain; please wait for our answer. 3. If you are losing it like many Americans, please call NAMI immediately instead of taking it out on us. 4. We remind everyone that our experience taught us that people with a net worth below 30,000 dollars are usually much too stressed to use our service and behave appropriately. 5. We get 0 money from the government and 0 money from corporations. If you are close to homelessness, please call 211 Unted Way; they are getting tons of cash from both. Thank you for removing your nasty negative review. We understand if you were having a bad day.