ELAGIAReviews of elagia.com

Call your BANK no matter the payment method!!! These people are terrible. My dress came to me damaged and they wanted photos. After sending photos they then wanted to get The dress evaluated by someone higher up. We’re talking about $140 dress not a $1,400 dress. After getting the runaround I just called my bank!

Not too great being I’ve not received my order and I ordered back about 3 months ago at this point!! I was working with someone there, and they could never give me a timeline of when I would receive my order.

First of all; they were sold out of the suit I ordered, but I didn’t find out until after I placed the order - convenient. When the suit arrived over a month later I tried it on & it didn’t fit so I put it immediately back in the bag & shipped it back. They claim it was dirty and refuse to give me a refund. The thing was white. Unreal.

did not receive my order to a month later ! so disappointed

Never received product and minimal communication over months of time. No refund processed to date

Never got the package and did not offer a reshipment nor a refund. They suck big time!

I ordered very nice red dress fir my daughter's seniors pictures and she wasn't able to wear it because all straps was wrong connected. They were not removable. Front looked ok but in the back was awful. I have to take it to real tailor and fix it. Whoever is sewing those dresses make sure you put straps in correct way. Thank you

I ordered my item 2+ months ago and received it pretty quickly initially. The sizing was all off so I had to send it back for a different size. I am still waiting for the replacement item and it’s been two months. I asked them for a refund and they just told me that the items on its way. I don’t get the item this week. I will definitely charge back For fraudulent website practices