ELAGIAReviews of elagia.com

I will say the sizes definitely run small and after my first order I quickly realized I must be a large in this company’s clothes. However, when I did order the right size, the company sent me the product in the wrong size and helped me square it away right in time for the event I needed it for. I worked with Angelica and she really pulled through for me. Not only did they fix their mistake & send a prepaid return label, they sent a new jumpsuit in the right size as soon as they tracked the return package to the warehouse. Gave me the tracking number & store credit for the other dress I returned. I was completely transparent with Angelica about needing this jumpsuit for my event and she did everything on her end to make sure I wasn’t disappointed. Thank you! I will certainly be ordering more products with Elagia.

I've ordered a few dresses from Elagia and have had a great experience. The dresses themselves are super elegant and chic. I did have to make exchanges due to sizing being different than what I normally wear, and the customer service was excellent in helping me with the exchange! The only request I would make is to make shipping for returns/exchanges free because if a different size is needed, the fees can add up for returns.

I have made at least 6 purchases from Elagia even having to return one for a different size and had no issues whatsoever! My most recent purchase, a black sleeveless romper is absolutely beautiful. My daughter wore it for her homecoming dance and everyone loved it. The customer service representative was extremely helpful in communicating with me when my items were shipped and out out for delivery. I’m very big on customer service and Elagia had truly exceeded my goals and expectations. I have a coat on the way and looking forward to more purchases soon. Thank you, Elagia for amazing clothes and outstanding customer service!!

I AM A RETURNING CUSTOMER! THE FIT IS PHENOMENAL! IF YOUR STYLE IS CLASSY, YOU FOUND THE RIGHT STORE!!! I WILL CONTINUE TO PURCHASE MY WORK CLOTHES FROM THEM. THIS IS NOW MY FAVORITE STOP SHOP! ELEGANCE, RADIANT AND CLASSY!

I ordered before reading reviews, then I went into meltdown because I read the reviews, all were negative and I had just paid £150 for a suit. I contacted the company but received no reply which made me more concerned. Finally after 5 days I received a reply, they couldn’t apologise enough, explained it’s there busy season. They confirmed my order was processed and I will receive tracking details soon. Within 48 hours I received these details and the next day I received my suit. Now to the quality….. this exceeded my expectations!! It was exactly as shown in the pictures. I fell in love. The suit is to wear to my daughter’s wedding and I have the honour of giving her away. I have had to have alterations because I am only 5ft 1 and the trousers are long, and the length of the arms. When I went to the tailors they commented how lovely the suit is and lovely quality. This made me very happy. So all in all I am very happy with my purchase. Don’t listen to the negative reviews, I would suggest they are off competitors trying to sabotage this company. My daughter’s wedding is 12th August 2023 so after that I will follow up my review with pictures of me in this suit. Thank you ELAGIA for my beautiful suit!!