fran
They ask for a TIP when you check out!
They ask for a TIP when you check out!? And CHARGE you a fee to be able to return or refund items. Uh NO!

ELAGIA is an online fashion destination that specializing in original collections of women's clothing with a trendy twist. Our mission is to empower women to build a versatile wardrobe with pieces that can be mixed and matched to create a unique and stylish look every time.
ELAGIA (elagia.com) has 168 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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fran
They ask for a TIP when you check out!? And CHARGE you a fee to be able to return or refund items. Uh NO!
Zoey A.
Honestly the only thing about the suit I received after almost a month of waiting was the colour very disappointed would not order from this site agai.
Response from ELAGIAJan 9, 2024
Dear Zoye, We are always open to resolve the issues in customers favor as customer satisfaction is our top priority. If your issue still not resolved, kindly email at [email protected] and we will resolve your issue right away. Warm regards, ELAGIA Customer Care Team
Jonathan
Very rude staff and non understanding. Not a good way to lead a company!
Response from ELAGIAJan 9, 2024
Dear Jonathan, We are always open to resolve the issues in customers favor as customer satisfaction is our top priority. If your issue still not resolved, kindly email at [email protected] and we will resolve your issue right away. Warm regards, ELAGIA Customer Care Team
Crystal A.
Worst company! Do not order from them everything runs small and they won’t refund your money or even reply to you. Such a scam
Isabella
Do not purchase! The price does not meet quality!! Horrible customer service, takes days for a reasons. Complained 8 days after receiving the item as I purchased it in advance for an event and they have bene very unhelpful due to it being 8 days after it was delivered. Unbelievable.
Modus V.
I echo all the poor reviews. The clothing is of low quality. It looks nothing like advertised. They refuse to refund your purchase under any circumstances. I reported them to PayPal. Had I paid by credit card, I would have disputed the payment. They are disreputable.
Anna C.
Ukraine company posing as a Colorado company. DO NOT PURCHASE. Item took over a month to arrive, shipped from Kiev>poland>germany> than to US. Terrible quality and ran small. Customer service was the worst, threatened me with defamation through there stand by lawyer because I had given bad reviews on Instagram! i told them to take it up with the federal trade commission there was nothing fake about what I tell the public. All which were immediately removed by them of course. This company should be shut down.
Jessie
Honestly they’re the most horrific company. My order just didn’t arrive (despite paying an obscene amount for speedy delivery). Luckily I ordered on my Amex and they could revoke the charge…then guess what - then ELAGIA finally replied to me!!! Asking me to cancel my payment recall. Absolute scam. Will never ever buy from them again. Surprised they haven’t been shut down!