Mohamed Q.
I have paid twice and have not received…
I have paid twice and have not received anything
Response from el-cerebro.comSep 7, 2024
Dear Mohamed, Thank you for your feedback. We have carefully reviewed order #19443 and confirm that it was successfully processed and delivered ✅. After checking our records, there is no indication of a double payment. If you believe there's been an issue, kindly provide proof of the second transaction (such as receipts) so we can investigate further 🔍. We're here to assist and ensure your satisfaction 😊. Thank you for your understanding.




