Ejuice StoreReviews of ejuicestore.com

Worst experience ever ordered juice over 2 weeks ago hasn’t been scanned by post office in 10 days and I filed out the appropriate paper work so they fill a claim with post office but they refuse to do their part there company spokes person says when it’s returned to their warehouse they will refund my money. It hasn’t been seen in 10 days but yeah let me wait even longer then the 2 weeks when I paid for 2 day delivery. reguardless it’s lost they can be reimbursed but they have to do their part . They have made fun of me called me a thief and evidently customer service means nothing to them . Filed with BBB , my state attorney generals office along with bank. Wish I could post their emails they sent . Wow and they want people to buy their products. Never would use my name properly even after asking them not to use my diary name I didn’t know them or was familiar with them . Customer service it all comes down to customer service and they don’t care about customers.

You pay for shipping and they send you shipping confirmation without ever shipping anything. You contact them about your shipping not being updated and want a status and they lie to you about your order. Told my order left their warehouse at 9 in the morning on the 7th, “shipped” Monday and it’s Friday. Paid for 3-5 days, tracking still says preshipment. Customer service is absolutely awful. And now they want me to wait until Monday because they refuse to do what they say. Don’t order from this company.

Was good service on the first 2 orders, but notgood on the last 2. Order 1 took 10 days to arrive. Order 2 never tracked after 12 days. Was assured a refund, which was never given. Had to dispute charge with CC. Stay away!!!