Jesse R.
scam!
ordered vapes and they said they were out!!! why take my money if you're out?? I asked for a refund, I have heard nothing, Sucky seller Buyers BEWARE!!!!!!!!!!!!!!

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eJuiceDB (ejuicedb.com) has 213 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jesse R.
ordered vapes and they said they were out!!! why take my money if you're out?? I asked for a refund, I have heard nothing, Sucky seller Buyers BEWARE!!!!!!!!!!!!!!
Slab E.
First review June 6th: I placed my order on May 31st and it hasn't even been processed yet. I emailed them for help and they told me they aren't in charge fulfilling orders so they have no control over anything. UPDATE: They emailed me again two weeks ago and promised that it would be shipped out on June 16th. It is now June 21st and my order still hasn't been processed or shipped. This is CRAZY. UPDATE AGAIN June 29th, 2023. I finally got my package. They sent me the WRONG juice. I received "iced" juice instead of what I ordered. This is complete and utter madness! I waited a month for this... I'm literally dying inside Order number DB213585
Response from eJuiceDBJun 14, 2023
Hello! I'm sorry for the inconvenience, could you please provide me with your order number so I can take a look? eJuiceDB is a drop shipping company which means that everything is being shipped from a manufacturer/licensed distributor. Sometimes issues like this can happen but we strive to give our customers the best service ever. Looking forward to hearing back from you soon!
Jennifer T.
Yay for a company who offers chat but leaves chats unanswered just to exit completely. Don’t bother emailing either, you won’t get a response.
Response from eJuiceDBMay 31, 2023
Hello! I'm sorry had this experience, our main priority is reply to our customer's request's providing them the correct solution in the fastest way we can. Please reach out to [email protected] and ill make sure to handle your request correctly. Best regards, Laura
Kelly
Order #DB197183 Still have not seen a resolution regarding this purchase. Ordered 0mg vape juice and received 6mg instead. Still as of a week and several emails to Missy from the company and nothing I went to a local vape and purchased a bottle of 0mg. This is one of the worst companies to do business with. At this point I am requesting my money back as I had to resolve the issue on my own If you want your product back you can send a self addressed envelope with postage and the item will be returned, unopened in its box.
Response from eJuiceDBMay 31, 2023
Hello Kelly! I really apologize on the delay on solving your issue, i was checking your most recent ticket and we solved it accordingly. We hope we can make it better next time. Best regards, Laura
Red
poor customer service , and poor trash products , you order vanilla flavor vape and you get something that taste like maple syrup , would not recommend
eliza I.
Don’t buy anything in bulk. I bought 3 boxes and 10 out of 30 didn’t not work. I’ve lost 1/3 of my money ordering from here and they say they can’t do anything about it even though they gave me a credit for the last 8 that didn’t work. Will not order from here again.
Jacob
Very poor customer service. If you can find your juice elsewhere, buy it elsewhere. Supposedly a hub for other companies but won't keep there stock up or either don't keep their website up.
Y B.
First they make me 2 weeks to receive my order then when it finally does arrive it's expired ejuice. Not a very trustworthy company in my experience.