pierre B.
i orderd a advent calender.
i orderd a advent calender. 1st I received something that I didn't order, but I wanted the ordert on, 2th i payed 22€ the Sayed Hope you can accept the goods and accept compensation. 6$ The freight for returning the goods is too expensive. This will cost you a lot of money and time. that was not my mistake give me back the money until now I din't hear a response
Response from EiffelgeeOct 13, 2026
Dear pierre Bollenberg, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team