Enterprise HoldingsReviews of ehi.com

My vehicle was hit by enterprise staff member. Its been over 2 months waiting for it to be repaired so far. Shocking

OUR FAMILY TRIP IS 3 WEEKS AWAY TO ORLANDO I MADE RESERVATIONS 2 MONTHS AGO SO I CALLED YESTERDAY JUST CHECK ON MY RESERVATIONS THEY TELL ME UNFORTUNATELY THEY CAN'T MEET MY DEMANDS FOR A 15 PASSENGER VAN THAT THEY CAN GIVE ME 2 7 PASSENGER VANS BUT IF I HADN'T CALLED WHEN WERE THEY GON CALL AND LET ME KNOW SO I CAN TRY TO MAKE OTHER ARRANGEMENTS SO WE'RE IN A PICKLE TRYNA GET A 15 PASSENGER VAN I GUESS SOMEONE CAME IN WITH MORE MONEY THAN ME AND THEY SOLD OUR RESERVATIONS IM PISSED JEROME ROBINSON 706-255-8628

Chris asked me to write more on this format. Richard Stoltz had a reservation for 930 am on Sat. We had called the direct number but we assume we got transfered to the call center. Hunter Ballard the assistant manager acknowledged the reservation but had no car for us. He told us he would call back in 45 min. To see if he got a car. No call so we called 6 times. All 6 times we got the call center. Each person acknowledged the reservation bit no one produced a vehicle. Hunter said the call center over books all the time. The lady in front of Richard also had no car. How do you have a reservation but no vehicle? What about the cost of canceling the trip, who should pay for that? 715.399.8477

Terrible company. Absolutely no regard for their customers. What's worse is that they pretend to care just to keep you feeling like they're going to do something, and then nothing happens..... 9 months of "customer service" led to nothing.

Enterprising Scammers::: never rent a car from these scammers… They will say anything to steal from you. Double the CC hold on a card. When we provided TPL insurance the said they didn’t care and if we didn’t sign they would call the Mexican police who are almost as corrupt at Enterprise Holdings.