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Egreteron (egreteron.com) has 52 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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52 approved reviews, newest moderated first
Charlene
Steer clear! Waited weeks for the granny square card deck and it's a definite fake of really poor quality (it has "dooklet" rather than booklet printed on the outside of the box). Shame as I bought one as a gift and it wasn't that much cheaper than waiting for a reputable retailer to have it back in stock (might have even been quicker).
Helen
Awful company lost my baby carrier twice apparently keep saying they have sent another when I've just asked multiple times to just refund me which there just ignoring now Avoid this company useless
Jo
Very poor quality Granny Square crochet deck. This is not the original version, do not buy
Paul C.
My wife bought The Granny Square Card Deck booklet. It's taken 3 weeks for delivery, with the worst tracking I have encountered. Once delivered, she thought it would be ok. Wrong ! The booklet is so small, it's impossible to read. The booklet itself is 11cm x 11cm. Writing inside is quite ridiculous as it needs a magnifying glass to see. An item designed for Granny using both hands, is seriously challenged by its inability to be read. Having tried to contact Egreteron about cancelling the order at the outset, to get this joke item is caused for serious dissatisfaction.
Mirela S.
I saw similar complaints. I've ordered a toddler carrier, they charged me extra, but they did refund me after I email them. But I never got the order. It's been a month and a half and it's still showing in transit in the UK. I've emailed them but got no response in over a week.
Sarah A.
I ordered a baby carrier on 3rd August and I am still to receive it. The tracking info shows it arrived at the UK carrier on 25th August and it hasn't moved since. Egreteron don't appear to care that the carrier is letting down their customers. For all I know it's lost! I will never use them again.
Louise C.
Order delayed and customer service keep telling me to wait rather than just cancelling and issuing me a refund as requested. Terrible company.
C J D.
Took an additional payment from my account which was unexplained and unauthorised. Unsure how they did this. Paid via PayPal. Order confirmation says the amount I was expecting but a second unexplained payment has come out of my account. Wish I'd read reviews before ordering. Will now dispute with PayPal.