Egard WatchReviews of egardwatches.com

I had their Jason Pierre-Paul watch. Contacted one of the brothers regarding repairs as a piece was loose inside the watch. They asked to ship it to them for repairs and ignored every contact after, so basically stole their watch back. A real loser thing to do. I would have had to file and take em to court in Broward County, Florida at the time, come out of pocket and sue after for legal feel. Almost did it but what a hassle. Terrible "company" with no ethics. And the watches obviously suck since they break. F-

My wife bought me an Egard watch for Christmas. Within two months the band broke. It simply came unglued. Rather than stitching the pin slot at the end of the band, they simply glued it together. I sent emails to them and they offered to sell me a replacement (first sign of their quality commitment). Problem was, they never responded to my request for an invoice so I could pay for/order the replacement. Now I have a watch that's sitting in a drawer, and they have the money my wife spent. I dealt with Peter who sometimes responds to the admin email. I made the mistake of buying my wife a watch from them while waiting for the band issue to resolve, so they collected a nice payday from our household. That's the last time however. Pity, it's a nice looking watch.

I have had an Egard watch for about a year and a half. After the first six months, the second hand fell off. I was told it was under warranty, so I mailed it back (on my dime). They had it for six weeks and it was finally sent back to me. Now, almost a year later, one of the "day" hands is sticking straight up and prohibiting the other hands from working. Again, they tell me to send it back, etc. I asked if I would be reimbursed for shipping this time. No response. I'm not sending it back for repair and I will definitely not be purchasing anything from this company again.

I've read multiple reviews on this company and its watches. To be honest I've purchased 4 of their watches back in 2020and 2021. The watches are: 1. Icon V1 Rose which is not in production anymore. 2. Quantum V3 Rose 3. Bermuda Skeleton 4. Phase 1 Tourbillon #16 out of 100 limited edition. I collect watches and purchased these watches based on their uniqueness, I wear these watches monthly but not as daily watches since I didn't purchase them for that reason. Since purchasing all 4 watches, estimately I've worn each one over 150 times for each one, and that's a conservative number. I have never had a problem with any of the 4, although the Bermuda loses about 2 minutes a week which is acceptable to me. The limited watch (Tourbillon) did take longer to ship from Egard, but I was advised at time of purchase that it would take 6 months to receive (it took 8 months) I was still ok with that. I'm still satisfied with all 4 pieces in 6 years of ownership and wearing.

I purchased a beautiful Egard Carbon Beast from the company late September. It didn't keep time real well, about 4 minutes off each day but I thought "It's a showpiece so the time is accurate enough for an evening out." Then the strap broke during Thanksgiving. I sent it in with my concerns. Thru a lot of BS emails back and forth I finally received a "repaired" watch back only to have the strap break before I got it on my wrist and checking it i found it still unreliable at timekeeping. It's being repaired again. The $500 watch I purchased to show off and people would be more impressed with a Casio or Timex. My free Toucan Sam watch worked flawlessly. It's been 7 months and they have my watch. I bought in for the Christian based, themed advertising but it doesn't seem so Christian any longer, just BS..

This company is untrustworthy. I pre-ordered a watch for my husband for Christmas. In October. I had to personally reach out multiple times to see if there was any indication of a delivery date. I was told, before Christmas, but still given no clear date. Then I got another email from the "CEO" saying something about distribution issues and an offer for free trinkets as a token of appreciation for my patience. I just wanted to know if the watch would arrive by Christmas. YES, they said. Then not 24 hours later, I got another email with condolences saying it would NOT arrive for Christmas. On the website, the watch I purchased is still being sold ($100 dollars more than what I purchased it for)saying that only 50 would be made and had a delivery date of NOVEMBER. Just shady, lack of clear communication and could not keep their end of the deal. I wonder how many more people bought that "limited edition" watch and are being scammed like I was? Don't give these people your money. What a waste of time.

Paid for a watch 60 days ago and yet to receive it. Have reached out to their customer service email address 3 times with no response. Calling my credit card company and getting the charge reversed

My wife purchased an Egard watch for me for my birthday last year. I've had multiple issues with it. There was a screw that fell out of the side, which they did send me another couple of screws to replace the one. But THEN the day of the week hand fell off, and within a couple of months the second hand fell off. I've had a LOT of watches over my life. I've NEVER had this many issues. Egard's Customer Support told me "I am very sorry for all the issues. We will be reviewing the quality control procedures at the factory to avoid this from happening. We did have the issue with the screws on the logo plate on the side of the watch. That was due to a disgruntled employee but other than that the watch has been quite reliable up to now." But since I've sent the watch back to them it's been virtually silent. I've sent several emails asking for updates and have not heard from them in a month. I notice they aren't showing any ratings on Amazon nor their website. So now, they've had my watch for months and I have no idea when or IF I'll get it back. It's disgraceful.