Efile.com offers many easy to use tax tools and enables taxpayers to prepare and efile IRS Tax Returns and all US State Tax Returns. We are a team of tax professionals or Taxperts and tax software vendors that provide an online platform to accurate...
efile.com (efile.com) has 22 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Al B.
Horribly designed website. Help answers are usually scant on help and useless. Website does not save entries as you go along in many areas. I was on Social Security and supposed to get my return for free, but they charged me $89.00 without any explanation. TOTAL SCAM OPERATION - STAY AWAY
Jason N.
Literally ignoring me after I said i want my money back after they brought up undisclosed charges. Stay away from them. They are horrible. Just ignore you and are incredibly rude.
Mrs S.
I truly wish I had read the reviews about efile.com before filing any taxes with them. They shut down their website and does not allow anyone to access their account to see prior returns. I helped a friend file their return in 2022 and fast forward to 11/2024, my friend and her husband are trying to get approved for a mortgage before Christmas. Only to find out that a huge error is on the return showing Car and Truck expenses for one year to be $138K... That amount was NEVER entered on the return. Not sure if it was a glitch or something at the time. I have also read that the site was hacked during the 2022 tax return filing season but efile.com did not notify anyone of this hack. This erroneous amount shown on the return has a huge affect on the mortgage decision and efile.com has no way of allowing access to their account to file an amendment electronically. They initially lied about ever having an account with them until a copy of the confirmation email from the 2022 tax return was provided to them. Even then, they pretended as if they could not access any tax returns in their system. Efile.com should NOT be recommended by the IRS which is the way I learned about them. NEVER again!!
S A.
Rated even Zero. It's totally Scam. Initially said Free but they Charge $39 at the end of the filing and send a email that your return has been rejected not from efile "from IRS" due to not database updated. It's totally scam and now they deducted some amounts for different charges. efile.com is totally scam nothing more. Please stay away from that website.
Lawrence
They lost me at filing an extension for a tax return. I got through the steps only to discover they charge close to $20. NOT WORTH IT. There are other online services that are free and fast.
Charles H.
Would have given zero stars: used the free service with ssi income only plus one irs small pmt and NO state taxes and at the end (which was laborious to get to) they wanted to charge me a $28 fee and a fee if I wanted to print it out. Forget them.
LEAH A J.
Do not use, they bump you up to deluxe without your knowledge. When you use a 50% off coupon, it shows up on the fee as 50% off, but when you receive your refund you get charged $78.98, that is NOT 50% off! CROOKED
Jen V.
$70 HIDDEN CHARGES Hidden charges that don't show up until it's time to file. I was charged almost $70 for a simple file that should have been free!!!
