Kathleen
Never received my order
Never received my order. It was sent to Wisconsin when my address is California. The company said they would resend the order for an additional shipping fee. Or they would refund minus the shipping cost and cost of the item, which means no refund. This was all after five weeks after the initial order.
Response from EfficiencyiOct 19, 2026
Dear Kathleen, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team