Lio B.
I should check reviews before paying…
I should check reviews before paying online when watching on facebook. did wash many video in the past and today decide to pay and learn. A SCAM, could not log in keep asking for more money . After reading reviews and bad APP, I email them for my money back but will properly never get it back. My fault to be scam . I should done some recherche
Response from Educly AI AppOct 9, 2026
Hello Lio Balland! Thank you for contacting EDUCLY. After reviewing your case, we confirmed that your first purchase was made on September 4, 2026. On that same day, September 4, 2026, at 8:31 AM, our support team responded to your request and provided step-by-step instructions, including a tutorial to help you recover access to your account. However, despite our efforts to assist you, we did not receive any further response from you following our instructions. As a result, we were unable to confirm whether you successfully recovered access or still needed additional assistance. We want to assure you that our team has been available to help you resolve this issue, and we remain committed to ensuring you can access the platform. If you are still experiencing difficulties, please reply to our previous email so we can continue assisting you with the account recovery process. Thank you for your understanding. Best regards, Equipo EDUCLY ✨