eDrugstore.comReviews of edrugstore.com

Response from eDrugstore.comNov 7, 2019

Hi, We are very sorry that your order took so long to arrive. We do see that the Postal Service finally dropped your package off on October 26th. We see that it was in the mail on October 21st. It's unfortunately that first class mail has to take so long. If there is anything we can do to make it up to you, just let our Customer Service Manager know and we'll compliment your account with Free Shipping and a large coupon discount on your next order. Sincerely, Jerry R., Media Relations eDrugstore.com

Response from eDrugstore.comNov 7, 2019

Sir, After reading your file and the notes, there is nothing that shows anything about what you mentioned. It simply shows a normal order that was shipped out. I am not saying that our clinical staff didn't say any of the statement you mention, I just don't see any evidence of these statements in your file. I have asked our clinic if they remember you and they don't remember any such conversation. Furthermore, your statement about owning 30 web sites is completely false. We own eDrugstore.com. Hope you can understand our confusion, Jerry R., Media Relations eDrugstore.com

Response from eDrugstore.comOct 9, 2019

Thank you for creating a trust pilot review. The website clearly states what you are ordering and quantity. You also verified the quantity over the phone and received an email of how many units you would be getting? Please call our customer service team to discuss a refund at 1-800-990-9681 ext. 460. Thank you and order with confidence, Edrugstore.com

Response from eDrugstore.comJul 3, 2019

Thank you for completing a trust pilot review. Please make sure you chose a reliable shipping address when you request a no signature during checkout. If the package cannot be located please file a lost package shipping claim with your carrier so they can do an investigation on your package. You may also call our customer service team at 1-800-990-9681 ext. 460 and they can assist you in this claim. Thank you and order with confidence, Edrugstore.com

Response from eDrugstore.comJun 19, 2019

Thank you for completing a trust pilot review. Please contact our customer service team at 1-800-990-9681 and they will get you set up with another package if your is lost. Thank you and order with confidence Edrugstore.com

Response from eDrugstore.comMay 3, 2019

Thank you for completing a trust pilot review. Per your USPS tracking number the package was delivered to your desired address. Please call our customer service team at 1-800-990-9681 ext. 460 to discuss options on reshipping or refunding your item. Thank you and order with confidence Edrugstore.com

Response from eDrugstore.comFeb 4, 2019

Thank you for completing a trust pilot review. Please call our customer service at 1-800-990-9681 ext. 460 to have our supervisor Kyle handle your complaint. I guarantee he can remedy your situation and come up with a solution. Thank you Edrugstore.com