eDrugstore.com Reviews | Read Customer Reviews of edrugstore.com

eDrugstore.comReviews of edrugstore.com

4.63,082 reviews
Pharmacy & Medicine
5801 S McClintock Dr., Suite 107, Tempe, Arizona

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eDrugstore.com

About eDrugstore.com

As one of the first telemedicine companies in the United States, eDrugstore.com provides safe, secure, and discreet access to FDA-approved prescription medications online at competitive prices. Our trusted telehealth platform connects you with U.S.-licensed doctors for fast online consultations and treatment across today’s most in-demand health categories.Get expert care and online prescriptions for weight loss — including Wegovy? and Zepbound? consultations — as well as hair loss, erectile dysfunction (ED), premature ejaculation (PE), STD prevention, antibiotics, testosterone therapy, hormone replacement therapy (HRT), and more, all from the comfort of your home.Every consultation is reviewed by licensed physicians, and prescriptions are fulfilled by accredited U.S. pharmacies that only dispense FDA-approved medications, ensuring safety, quality, and compliance.Skip the doctor’s office and long pharmacy lines. With eDrugstore.com, you can buy prescription medications online in the U.S. quickly, privately, and affordably.

eDrugstore.com (edrugstore.com) has 3,082 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: edrugstore.com
Category: Pharmacy & Medicine
Location: Tempe, Arizona
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 58% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eDrugstore.com reviews

Showing 49 reviews with 2 stars · Clear filters

Ron
Jun 13, 2016
Inflexible policy does not work for me
I am ending my relationship with AccessRx. They will only ship 2 day Express USPS and charge accordingly. My delivery schedule means that I never am there to meet the Postman and entails either chasing off to the PostOffice or making another arrangement. My customer service Rep only fueled my frustration unlike previous experiences where the Rep was pleasant and helpful. It is back to my local Pharmacy for my needs.
Response from eDrugstore.comJul 26, 2016
Ron, Thank you for being a loyal customer this past year. Unfortunately, we can only provide signature required shipping and we use USPS Priority Mail and FedEx Express. You could use either option and have it held at your closest location for pick-up if you or are not able to sign for the package at your place of residence. We have spoken to the Customer Service Rep. in question and have advised him accordingly. Check more info at Accessrx FAQ's https://www.accessrx.com/faq/ Please keep us in mind should the cost of visiting your own Doctor and current Pharmacy cost of medication exceed the cost and convenience of using our services. Respectfully, Jerry R., Media Relations AccessRx.com
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WK
Mar 1, 2016
Package Not marked as Personal and Confidential
Due to the lack of the marking, my assistant opened the package and it was very embarrassing to me. Every time before this, the package was always marked as Personal and Confidential.
Response from eDrugstore.comMar 7, 2016
Dear Sir, We are sorry that your assistant opened your envelope. We have reviewed the shipping label that has been generated by 3rd party enterprise software for the past 12 years, meaning is prints what you have listed on your account. We can't identify a change in the wording "Personal and Confidential" that is part of the text on the label so we are not sure how to advise on the results received. Wish I had better news. Sincerely, Jerry R., Media Relations AccessRx.com
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Dean
Feb 12, 2016
disappointed
I mentioned a %7 discount during my order but couldn't remember the code,your representative said there was nothing he could do!! I received a email the next day telling me of a %7 discount,mmmm.
Response from eDrugstore.comFeb 16, 2016
Dear Dean, First, I do apologize for the actions taken by the Customer Service Rep. that took your order. He should have listened to you and also applied the discount code that you mentioned for the 7% off. I have also spoken to our Operations Manager and stated that if a regular customer calls and can't remember the coupon code, we owe it to our loyal customers to provide any service and discount so they have no worries saving money at AccessRx.com. Please let Kyle know at 1-800-467-0297 Ext. 735 and state that Jerry said that you are on our most valued customer list and any promotions that we currently have running, you will receive that discount. Sincerely, Jerry R., Media Relations AccessRx.com
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Daniel C.
Oct 31, 2015
Goog job but expensive
To many questions, to much paper work, to many phone calls, to many e mails, too muck expense. Looking for another vender in the future.
Response from eDrugstore.comNov 9, 2015
Mr. Carter, Our average 1st time order with services and processes take less than 15 minutes to accomplish. Our prices for Pills and a Physician review with Prescription is less cost than visiting your Doctor and local Pharmacy. The end result is the FedEx Man showing up with your order. Respectfully, Jerryr, Media Relations AccessRx.com
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CIALIS
Aug 22, 2015
I never received my recent order it's been 3 weeks sine I was biilled
Bad experience feel ripped off
Response from eDrugstore.comOct 19, 2015
Sir, Thank you for your recent few orders over the past two years. After reviewing your case, I noticed that your credit card was refunded due to a Pharmacy shipment that was never delivered. I believe their was no one home to sign for the package, so FedEx returned the order back to the Pharmacy. If you would like to make different arrangements if you place another order, please note, that all shipments must be personally signed for in person. Thank you, Jerryr, Media Relations AccessRx.com
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VIAGRA
Mar 18, 2015
As always, ver efficient but see urgent message below.
The viagara cost was about $40/pill last order. I can do better ($30/pill) locally. I like the private delivery but that mark-up is excessive. I will pay a small extra premium for your service, but not $10/pill. Thanks
Response from eDrugstore.comMar 18, 2015
Sir, Thank you for being a loyal customer over the years. I want satisfied Customers so our prices need to be competitive to earn your business. I encourage everyone to shop at their local Pharmacy as we do every time the prices increase at our Pharmacies. The current selling prices for 100 mg Viagra at Walmart Pharmacy is $38.49, Walgreens $38.76 and CVS $40.80. You will also need to visit your own Doctor to obtain a prescription. That will cost you time and a co-pay of $20 to $40 if insured and over $125 if not insured for the Doctor visit. AccessRx.com provides remote Tele-medicine services that are included in our prices. A 10 ct of 100 mg Viagra is $435.10 after a 5% discount (which we offer in our e-mail promotion every week) or $43.51/tablet. Our Pharmacy has a S&H charge of $13.95 using USPS Priority Mail. There are no other hidden charges. Please add up your time and expense and let us know how we can accommodate you even more. Sincerely, Jerry R., Media Relations AccessRx.com
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worried C.
Mar 8, 2015
custumer service
The people answering the phone are very not polite. They seem like they have an attitude and are very short on their answers.
Response from eDrugstore.comMar 9, 2015
Sir, I apologize on behalf of our company for any poor communication you received. I have identified the Customer Service Professional that you were not pleased with and have spoken to his Supervisor. He will be sat down and spoken to in a conference setting and be written up in his employee file. At Secure Medical, we do not tolerate any staff with unprofessional communication towards any Callers and Customers. The appropriate course of action will be taken should this behavior persist. Sincerely, Jerry R., Media Relations https://www.AccessRx.com
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Warren W.
Oct 17, 2014
"Signature Required" Killed the Experience
All good ... until I requested overnight FedEx delivery to the residence office at my apartment complex. I did this to avoid the "Signature Required" nightmare. (I work during the day, like most people I know). Anyway, they forgot to request that from FedEx. So they tried to deliver 3 days in a row, when I was at work ... and on the 4th night I had to drive 20 miles to FedEx to pick-up the package. Sort of defeats the purpose of overnight delivery - at a high cost.
Response from eDrugstore.comOct 21, 2014
Mr. Wilcox, We are sorry for the signature required inconvenience and the long drive to pick up your package. Due to the nature and monetary high value of these medications our Pharmacies are responsible for the delivery. If they lose any packages, they resend a replacement package at no additional cost. Imagine the advantages that the untruthful would have!!!! They did try sending with no signature required a few years ago, unfortunately the lost package cost was too high. The Pharmacies ship with discreet packaging and labels that don't show any signs of a Pharmacy delivery. Even the names are revised on the labels. Hope this helps. Cordially, Jerry R., Media Relations Edrugstore.md
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