Hernando C.
*Review for Red Light Comb Massager:
This company is a complete disaster! The Red Light Comb Massager failed on me not once, but twice. I must have been out of my mind to buy it again after the first one died, only for the second to break just as quickly. When I reached out to customer service, the representative was disgustingly rude and completely unhelpful. This product is a total scam, and the company's customer service is even worse. Do yourself a favor and avoid this company like the plague!
Response from eDrugstore.comJul 29, 2024
Hello Hernando, When the first comb massager proved defective, we advised you against getting a second one until we could quality check our merchandise. When you called about the second comb being defective, you were less than congenial with our staff when we declined giving you FREE merchandise. You even went as far as threatening us with a bad review if we didn't comply, and you have followed through. We understand your frustration. We have tried helping you professionally and courteously, and it has resulted in this. If you would like to have a conversation, contact us at 1-800-990-9681 x777